Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned order number 4580157, it was received by you 4/1/19 but I still have not gotten a refund. The message I keep getting customer service is that is has been processed and may take a few days to hit my bank. Sorry but 22 days is way too long but I cannot get help!”

Helpful Report

Posted 6 years ago

Hello Robin, Thank you for sending us your feedback. I am sorry to learn that your shopping experience was not as good as expected. I see that you are currently being assisted by one of our customer service experience team lead and your concern should be handled accordingly. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“This company has the worst return policy for an unused item that i've ever seen. Very poor customer service. I will never use this company again. I am telling everyone I know to avoid this company at all cost. As I am in the adult entertainment industry I can reach a lot of people so they made a big mistake.”

Helpful Report

Posted 6 years ago

Hi Veronica, Thank you for posting an honest feedback. I am very sorry to hear that you have encountered issues in returning your unused item. We value customer satisfaction and we wanted to make things right. I have sent you a direct message to come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“The product was very disappointing. No power. When I wanted to return it they said I would only get 50% of paid price. It said on the purchase page that it had a full refund. Not telling you if you take it out of the bag it’s only 50%. Very misleading. How would you try it if you don’t take it out of the bag? When I called the customer service wasn’t any better. I also wanted this to be private and the emails I got came with my first blush. That’s not private.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for sending us your feedback. I am sorry to hear that you are not satisfied with your purchase. I see that we are already in communication with you via email regarding this concern and should have a resolution as discussed. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“Product does not work”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that your new toy does not work. We value customer satisfaction and we wanted to make things right. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“Wasted my money”

Helpful Report

Posted 6 years ago

Hi Tamblyn, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“Only 1 out of the three worked so total waste of money.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for your time in sending us your review. I am sorry to know that some of your items were not working. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“The unit I bought leaks! Not happy at all.”

Helpful Report

Posted 6 years ago

Hello Philip, Thank you for reaching out and sending us your feedback. I am sorry to know that your item was not in top form when you got it. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“Now stop these emails. Very poor”

Helpful Report

Posted 6 years ago

Hello Bev, Thank you for reaching out and sending us your feedback. I am sorry to hear that our emails have been an inconvenience. I've gone ahead and made this right for you. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“horrible customer service ( ya if they had one ) is the worst i've seen. days to respond. nonsense emails to give you the run around products are way over priced and good luck if you don't receive your item. Even though you purchased insurance....you are on your own ! I have dealt with many adult companies and they are always right away to make things right. Here they dont care at all Get on the phone with your credit card company and stop the payment !”

Helpful Report

Posted 6 years ago

Hello there Appreciate you sending us your feedback. I am sorry to hear about your unfavorable experience with us. I see that we are already in communication with you via email regarding this concern and should have a resolution as discussed. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“Your customer service stinks. No one is answering your phone. I need information to return one of your products. Tel: 1-844-892-8399 have been busy for 4 days.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for taking the time to send us your feedback. I'm sorry, we are updating our phone system for the last couple of days. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“Not a good product. Not worth the money.”

Helpful Report

Posted 6 years ago

Hello Dorothy, Thank you for taking the time to send us your feedback. I am sorry to know that you were not satisfied with your item. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“Wasn’t what I had expected. Material is of horrible quality”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that your item was not something you've expected. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 6 years ago

“Upon receiving my product I was super anxious & excited to only be totally let down....the vibrator was very thin & the battery life was horrible! A freaking waste of money and time, wish I could get a refund or replacement, totally dissatisfied!”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to send us your review. I'm very sorry to hear that you are not happy with the item you purchased. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 6 years ago

“Very cheap. Everything that was purchased. I do not want to be on your mail list!!! Please remove my name! Second request”

Helpful Report

Posted 6 years ago

Hi Donna, Thank you for posting honest feedback. I am very sorry to hear that your new toys did not meet your expectations. We value customer satisfaction and we wanted to make things right. I have gone ahead and sent you an email so we can come up with a resolution right away. I have also removed your name on our mailing list.:) Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“the calextics suk machine really did suck .didnt do anything it said it would do ,no up and down motion and no suck power very disappointed”

Helpful Report

Posted 6 years ago

Hello James, Thank you for reaching out and sending us your feedback. I am sorry to hear that your item did not function as you have expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“I don’t understand all the rave reviews on this items. This didn’t work for for at all. Wasted money.”

Helpful Report

Posted 6 years ago

Hello there, We appreciate your time in sending us your review. I'm very sorry to hear that your new item didn't work out for you. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 6 years ago

“The product is fine. After ordering it, I received many many raunchy emails inviting me to purchase sex toys in which I had no interest. I unsubscribed and those seem to have stopped, but now I am receiving multiple emails asking for feedback. If you want to be electronically hounded, then buy from this company. I won't again.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry for the inconvenience this has caused you. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 6 years ago

“My order was lost in shipping. Emiled customer service and got; did u look, followed by take it up with usps ; followed by we need to do a shipping investigation and we Might be able to send a replacement. I will never order from here again”

Helpful Report

Posted 6 years ago

Hi Kelly, Thank you for leaving an honest feedback. I am sorry to hear that you have not received your order yet. I extremely apologize for the inconvenience this may have caused you. I have gone ahead and checked and it seems like one of my colleagues, Brenda, has properly addressed and advised you about your concern. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“Ordered 2 idems only received one of them”

Helpful Report

Posted 6 years ago

Hi there, Thank you for leaving an honest feedback. I am sorry to hear that you only received one of the items that you ordered. We value customer satisfaction and we wanted to make things right. I have gone ahead and sent you a direct message to come up with a resolution. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“Sorry my purchase is a gift so i can't tell you anything about it.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for leaving an honest feedback. We value customer satisfaction and we wanted to make sure that everything is well. I’ve sent you a direct message so we can come up with a resolution right away. :) Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

Mindful is rated 4.0 based on 2,396 reviews