Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was horrible. I explained my problem and, per the representative's request, how I would like things to be resolved 4 times in clear terms. It was not a difficult request to understand. Ultimately, he never understood, and my issue was not resolved.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm sorry to hear that you're not satisfied with our service. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“The toy I bought said waterproof I used it once and now there is battery acid all inside and burnt my fingers trying to get the batteries out. I would like a refund.”

Helpful Report

Posted 5 years ago

Hello Noah,, Thank you for reaching out and sending us your feedback. I am sorry to learn that your item did not function as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 5 years ago

“Sent wrong product.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for posting your honest feedback. I am sorry to hear that you thought you received an incorrect item. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“Very disappointed. I wanted to return my items but I couldn’t get in contact with customer service. Very cheaply made.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that you're not satisfied with your new items. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“It was not as powerful as it was described, I will most likely not use it again . It did not meet my expectations. Thanks”

Helpful Report

Posted 5 years ago

Hi Joyce, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not satisfied with the item you have purchased. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“The product I ordered is not what I’d hoped for - very disappointed.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for posting your honest feedback. I am sorry to hear that you are not satisfied with your purchase. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“The nipple product not only did not perform as advertised, it actually hurt. I will never use it again.”

Helpful Report

Posted 5 years ago

Hello Linda, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase did not meet your expectations. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 5 years ago

“It’s NOT what I ordered!!”

Helpful Report

Posted 5 years ago

Hello Michelle, Thank you for taking the time to leave a review. I am very sorry to hear that you may have been sent the wrong item. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“Still have not received the item.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for reaching out and sending us your feedback. I am sorry to learn that you haven't received your package yet. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“Great website, speedy shipping and excellent customer service. I am very satisfied ! Will use again.”

Helpful Report

Posted 6 years ago

Hello John, Hi John, I am glad to hear that you had a great overall shopping experience with us. We will make sure to continue to provide you with a user-friendly website and high-quality products you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“I was displeased. It didn’t have much power to it. Would not recommend”

Helpful Report

Posted 6 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you are not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“Its not want I was looking for”

Helpful Report

Posted 6 years ago

Hi Sajid, Thank you for posting an honest feedback. I am very sorry to hear that you are not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“I returned an unused item and I never received a refund. When I finally got through (numerous times when calling the phone rang once and then beeped before disconnecting) and explained my situation I was informed that the item was sent to a different address for 'used items', even though my husband clearly and accurately informed customer service that item had not been used. I was promised a return call from a manager to clear this up but that never happened. Now experiencing the same disconnect when calling. This is no way to treat anyone.”

Helpful Report

Posted 6 years ago

Hi Pat, Thank you for taking the time to leave a review. I believe that this has already been addressed over the phone with you. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“I had a awful experience with this company for one my product was defected and I tried to email as well as contact someone and no response I will not be purchasing from this company ever !!”

Helpful Report

Posted 6 years ago

Hi Stephanie, Thank you for posting an honest feedback. I am very sorry to hear that you had a bad shopping experience with us. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“I ordered by phone no confromation order ..Given two wrong tracking orders. They (ups )that it was not sent the person on phone said i was definitely charged,??what?unless 66092 is it ? Really”

Helpful Report

Posted 6 years ago

Hello there, Thank you for taking the time to send us your review. We ship out standard shipping packages via UPS SurePost. Through this shipping method, UPS handles the initial shipment of the package before transferring the package to your local post office. The final delivery is made by USPS. I believe I have already addressed your issue when you called in. Please do not hesitate to let us know if you ever have any further questions or concerns. We're available for you 24/7! Best regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“Not satisfied and the on and off button broke the first time I clicked it”

Helpful Report

Posted 6 years ago

Hello Mei Mei, Thank you for sending us your feedback. I'm very sorry to hear that the on and off button broke the first time you clicked it. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

“my order was for a lady, not for a horse. who on earth could use something like that. what a scam? I did not attempt to open the inner package...”

Helpful Report

Posted 6 years ago

Hello Elonora, Thank you for sending us your feedback. I'm very sorry to hear that you're not happy with the item you purchased. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 6 years ago

“The item I purchased was grossly overpriced”

Helpful Report

Posted 6 years ago

Hi Richard, Thank you for posting an honest feedback. I am very sorry to hear that you find your new toy overpriced. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 6 years ago

“I never got my package because the address was wrong. It was sent back, but I never got my refund.”

Helpful Report

Posted 6 years ago

Hi J, Thank you for taking the time to leave a review. I'm very sorry to hear that your order was returned to us because of the shipping address. I have sent a direct message and got this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 6 years ago

“Vibrator is pitiful, no real force behind it to achieve climax.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to hear that your item did not meet your expectations. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 6 years ago

Mindful is rated 4.0 based on 2,396 reviews