Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several items at several different times. Never 100% satisfied with purchase for various reasons ( not working right, cheaply manufactured, etc) My most recent purchase will guarantee that I will not make future purchases. I received my Venus butterfly broken!”

Helpful Report

Posted 5 years ago

Hi Bridgette, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up wit a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 5 years ago

“Unfortunately the vibrator had broken after the first use.”

Helpful Report

Posted 5 years ago

Hello Travis, Thank you for reaching out and sending us your feedback. I am sorry to learn that your item was not as sturdy as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 5 years ago

“The product was very cheaply constructed of flimsy materials. I don't feel it would have been safe or hygienic, so I immediately threw it away. It was a complete waste of money.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for sharing your honest review. I'm very sorry to hear that you are not satisfied with your purchase. We label our products with a regular pricing rate due to the fact that 100% of the items that we sell are authentic and legitimate. Thus you are ensured to get the manufacturer's warranty in case of a defect. We also guarantee that the items we sell are brand new, safe and clean. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“Horrible experience their 90-day return policy is a complete lie! I spent over 100$ on a lelo vibrator and open the box to check the intensity and they would only give me half my money back in credit! I have been buying from them for a long time but never again!!”

Helpful Report

Posted 5 years ago

Hello Katherine, Thank you for taking the time to leave a review. I'm very sorry to hear that the new item you purchased did not meet your expectations. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“Not happy with the products.”

Helpful Report

Posted 5 years ago

Hello Edward, Thank you for posting your honest feedback. I am very sorry to hear that you are not happy with your new toy. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“Weak and difficult to use. Lost battery power immediately. Not a good purchase.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that you think that your toy is weak and difficult to use. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“Some advice to prospective customers. Be very, careful before you order and read the return policy. The claim that they honor returns and refunds within the first 90 days for any reason. However, a disclaimer says they will only refund 50% if the product is opened from it's packaging. The product I ordered was simply too small (no brag, just fact) and now that i have the product I learn that I can't return it. Now how in the heck would I know it was too small if I didn't take it out of it's packaging? My first blush order is my last!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that you may have not read our return policy clearly. I've gone ahead and sent you a direct message, Kindest regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“Broke after first use.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that your item broke. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“Knowone should order from this site. Its a scam I paid to much money to receive the wrong item! Then it’s a problem getting my money back I don’t want it. Just give me back my money!!!!!!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. I'm very sorry to hear that you may have been sent the wrong item. I see that we are already in communication with you via email regarding this concern and should have a resolution as discussed. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“Doesn't turn on.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy doesn't turn on. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 5 years ago

“The compartment for batteries wa too small and the batteries wouldn't fit. When I tried to force the batteries in, the coil on one of the battery slots broke an rendered the device useless, never having been used. The return policy was ridiculous with the provision that only half of the purchase price would be applied if the package had been opened. How can one know if the device is usable before opening the package. And then the portion of the purchase price has to be applied to another purchase. Ridiculous. I called the contact number to speak with someone on several occasions and the call was never answered. Needless to say, a totally unsatisfactory experience. I will certainly not be using your services again.”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 5 years ago

“I received a confirmation that item was shipped and delivered to mailbox, however I never received the item, the company told me to track it down and to call Post office, I tried, nothing. 👎”

Helpful Report

Posted 5 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you did not receive your order. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 5 years ago

“The device doesn’t work”

Helpful Report

Posted 5 years ago

Hi Orlando, Thank you for posting an honest feedback. I am very sorry to hear that your new device is not working. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 5 years ago

“I do not want to receive embarrassing e-mails”

Helpful Report

Posted 5 years ago

Hello Susan, We appreciate your time in sending us your feedback. I apologize for sending you deals and promotions via email. Rest assured that you will no longer receive our emails. I have gone ahead and removed your email address from our list. Feel free to let us know if you ever have any further questions or concerns. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“I liked one of them. But the other one had no power at all. I had thrown the packaging away and don’t know how to return it”

Helpful Report

Posted 5 years ago

Hello there, Thank you for taking the time to leave a review. I'm very sorry to hear that one of your items does not power on. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“There is no suction cup base , false advertisement .”

Helpful Report

Posted 5 years ago

Hello there, Thank you for taking the time to leave a review. I'm sorry to hear that your new toy did not meet your expectations. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

“Not happy at all, neither item worked with fresh batteries. The rabbit barely hummed and the other item was dead in the water, very dissatisfied! Would be great if I could get something that worked or my money back. B Leist”

Helpful Report

Posted 5 years ago

Hi Bonnie, Thank you for posting an honest feedback. I am very sorry to hear that you are not completely satisfied with your purchase. We valued customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“I was supposed to receive my order in 5-7 days when I ordered my products in September. Now it’s October 14th and still haven’t received my orders. I’m very disappointed that it’s taking so long to receive my products.”

Helpful Report

Posted 5 years ago

Hi Cheryl, Thank you for posting your honest feedback. I am sorry to hear about the shipping delay. Upon checking, one of my colleagues, Shelby, has been working with you in resolving this issue. Best regards, Serena My First Blush Customer Experience Team

Posted 5 years ago

“I paid $ 200 for the goods. And I wait 3 weeks. The tracking number can not determine where my package is.Customer service phone number doesnt work ever.another SCAM!”

Helpful Report

Posted 5 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to hear that your shipment did not arrive as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 5 years ago

“Problem with the product I bought. Vibrating masturbator. The opening is big enough to put in a thin straw and not much more. Makes it unusable.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for taking the time to leave a review. I'm very sorry to hear that you're not satisfied with your new toy. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty My First Blush Customer Experience Team

Posted 5 years ago

Mindful is rated 4.0 based on 2,396 reviews