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Mindful Reviews

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

Company Reviews

Product Reviews

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Mindful 5 star review on 18th December 2021

Mindful 5 star review on 25th February 2021

Mindful 5 star review on 17th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered May 4- it's now the 19th and I have yet to receive the product I bought ($90 toy) and like many others, I paid extra for a quick delivery. I wish I would have looked at the reviews before ordering from this website since almost all are negative and everyone has the same problems with these guys (taking your money and then not delivering your order, impossible to get through to customer service despite multiple attempts to reach customer service via phone and email, no way to track your order, etc.) I've been ordering toys online for years and have NEVER had a problem with any of my orders either not being delivered within the days stated/lack of any customer service for the other sites until now! I am a single mom of 2 and due to the pandemic I am no longer working so for me to spend $90 on anything right now is hard but my previous toy had stopped working and therefore I figured I'd try out a different company to order from. If there is an actual person who owns Myfirstblush I have to ask... how can you sleep at night knowing you're scamming people during a global crisis like this pandemic?!?! I WILL NEVER BUY FROM THIS "COMPANY" EVER AGAIN!!! Learn from my (and countless others) bad decision by ordering from this pathetic site and stick to sites that actually care about their customers! I recommend Adam & Eve and lionsden.com. Stay clear of this company!!!!!”

Posted 4 years ago

“Y’all stole my goddamn money !!!! $117 muther fuckas !!!”

Posted 4 years ago

Hi Michael, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered a couple of months back. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“NOT HAD. HAVING. So far it has been a week that I have sent three E-Mails and placed 3 phones calls with messages left and my phone number. I have NOT heard from anyone. Like they DO NOT Exist. Received order but one $26 item was missing. Now they do not respond. Thanks Never again THIS NOT ABOUT DELIVERY”

Posted 4 years ago

Hi Walter, Thank you for taking the time to leave a review. I’m very sorry if you felt that way. We are directly hit by COVID-19 and understaffed. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“Still waiting on my order, the email system is a hoax and no one picks up the phone or calls you back. Do your digging people you'll find so much more. They do send you fresh emails everyday, that's about it. Currently have an open case with my bank. Don't buy in to it. Read the reviews, read up on everything. Sorry if your were stupid like me, good luck.”

Posted 4 years ago

Hi Jessica, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“Its a scam organization! Don't trust them at all - otherwise you will be contacting your bank for help! They don't respond to concerns or callouts, but they will send you a fresh, cheery marketing message everyday promising the world!”

Posted 4 years ago

Hi Peter, Thank you for taking the time to leave a review. Per my previous response, I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“I have sent several emails and have not received a response for any of them. I made a purchase of a VIBRATING PROSTATE MASSAGER only to find out upon receipt that the vibrator part is an additional purchase... How can it be a vibrating anything then??? I have called and emailed with no response... their customer service is horrible, yet EMMA sends me a new message every day to purchase something. Bite Me EMMA!”

Posted 4 years ago

Hi Peter, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“Another company using the pandemic as a pathetic excuse for ripping off customers! Slight delays are completely understandable. But ignoring phone messages and emails is NOT. If your business is incapable of fulfilling orders in a timely manner. Then freakin shut down the website and stop stealing customer's money.”

Posted 4 years ago

Hi Dawn, Thank you for taking the time to leave a review. I’m very sorry if you felt ignored. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“I understand the late delivery because of the Pandemic thing going on but to have called over forty times in the last couple days and emailed at least a dozen times or so to not have anybody get back to me yet is nerve wracking! I have been a nervous wreck worrying if I got screwed out of my $172.96 that I spent. Finally, today my order only to be missing one of the two items that I ordered. I got the $62.00 item that doesn't even work (not your fault...but not mine either so i hope I get reimbursed for it and of course the more expensive item is missing in action! I could tell that either during shipping the bag it was sent was opened and torn or either during shipping it happened. Anyway, that has caused me not to be able to return it free of charge through USPS. It came with an invoice # that only one item was shipped. Now I don't want the other and will see if my bank can help to reverse the charges because i have to believe that this is some sort of scam. NEVER answering the phone ALL DAy for several days...NEVER answering emails. Even my iphone couldn't get photos sent to them because it said it wasn't a "legit" email address. I just hope that I can get my money back. I suppose at least $20.00 or more will be wasted on postage also.”

Posted 4 years ago

Hi Gabrielle, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“I didnt receive my package and when i tried to call customer service they never answered or got back to me even though i left my name and number. Then emailed them about 10 times to resolve the problem but no response. Im very disappointed with the way they have ignored my emails and calls. This is my first time buying from myfirstblush and it has been a bad experience. I wish i could just get sent another package or get my refund.”

Posted 4 years ago

Hi Kevin, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“This is a scam DO NOT BUY ANYTHING! I placed my order a month ago order #88518, I paid extra for "rush" pro essing so it would ship in 24 hours, they took my money sent me a confirmation email and nothing. No one answers the phone I've left several messages and emailed as well to no avail, oddly enough I got a survey asking how their business was, and one everyday to say that they are still open and shipping daily! Weird then where is my order?? Horeible customer service I would never recommend this site. I'm putting a stop payment on this charge and filing a complaint with the BBB.”

Posted 4 years ago

Hi Dawn, Thank you for taking the time to leave a review. Upon checking, your issue has been attended by one of my colleagues. Nonetheless, I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone or email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“BUYER BEWARE!!! Horrible customer service, I called and left several voicemails and emailed every single email address I could find because despite paying for expedited shipping it took a month to receive my order. I didn't get a single response to my attempts at communication. If I could give negative stars I would. How convenient when Bizrate asked for my review there was an error.”

Posted 4 years ago

Hi Julie, Thank you for taking the time to leave a review. I extremely apologize for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“Still haven't recieved my order. They haven't replied to my emails or calls.”

Posted 4 years ago

Hi Cayleigh, Thank you for taking the time to leave a review. Per my previous email to you, I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience Team

Posted 3 years ago

“Never recieved my order. Ive emailed and called with no response.”

Posted 4 years ago

Hi Cayleigh, Thank you for taking the time to leave a review. I extremely apologize for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“Just alllll the others I got scammed! DO NOT ORDER FROM THIS COMPANY!!!! You will not get what you pay for!”

Posted 4 years ago

Hi Don, Thank you for taking the time to leave a review. I extremely apologize for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order has already been delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“Have not received my order from April 16, 2020. No one will answer my emails. I even called...no response. I think I got scammed!!!!! I finally received my order a month later...May 20th.”

Posted 4 years ago

Hi Grace, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“You know what went wrong.... I have emailed and called 6 times with no response. Since I payed with PayPal maybe they will shake you people awake. Maybe even not allow you to use PayPal for payment.”

Posted 4 years ago

Hi Galen, Thank you for taking the time to leave a review. I do apologize for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order paid via PayPal was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“this has got to be a scam do not order from these people they steal your money!!! i have called and emailed i paid extra for 1-2 day shipping they took 168$ out my bank acct and sent me one item that was 16.99 this has been almost a week ago!!”

Posted 4 years ago

Hi Sarah, Thank you for taking the time to leave a review. I’m extremely sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“I ordered April 29th Recieved email that is was being shipped . Funny USPS has never received this. So I believe this is a scam. I am alerting my bank to this.”

Posted 4 years ago

Hi Brenda, Thank you for taking the time to leave a review. I do apologize for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“Scam alert!!! Taking people’s money and not sending what they ordered! I’m so mad I wasted my money and time! Taught me to research a company before I order in the future so this never happens again.”

Posted 4 years ago

Hello there, Thank you for taking the time to leave a review. I'm unable to pull up records under your name and it seems like there's no verified purchase as well. Nonetheless, I’ve gone ahead and sent you a quick message to get this resolved. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

“Same as most of these other reviewers, I ordered over a week ago, paid for rush processing, and haven’t received my product or any response from the company via multiple attempts, phone and email. Spent over 100$ first time from this site, and getting no help from the company. I am definitely thinking this is a complete scam. They bombard me with emails offering promotions and asking me to write review for a product I haven’t received.”

Posted 4 years ago

Hi Daniel, Thank you for taking the time to leave a review. I’m extremely sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking, your order was already delivered. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 24/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 3 years ago

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Mindful is rated 4.0 based on 2,396 reviews