KalkiFashion.com Reviews

"So poor service. On chat we have to wait for 2 hours and if we don\u2019t there than they don\u2019t update your answer but they just close the chat. \r\nThrough email too no reply. You don\u2019t know where is your product, did they shipped it or not? Is they cancelled it. No reply at all from there. I wish I can upload a picture of chat here. \r\nAlso they do cancel lot of item once we place the order and once they charged. Than they send me message for cancellation and than no reply for refund process or anything.."

"So poor service. On chat we have to wait for 2 hours and if we don\u2019t there than they don\u2019t update your answer but they just close the chat. \r\nThrough email too no reply. You don\u2019t know where is your product, did they shipped it or not? Is they cancelled it. No reply at all from there. I wish I can upload a picture of chat here. \r\nAlso they do cancel lot of item once we place the order and once they charged. Than they send me message for cancellation and than no reply for refund process or anything.."

"I wish i could give negative stars to these guys. I bought two dresses worth $1000 and both of them are so low quality and looked nothing like the pictures. you can get similar products for probably a $100 from india. I know they have to make profit but this is loot. The zip on one of the dressses fell off the first time I tried to put it on. The dress was not tight or anything. When i tried to contact the customer service, i spoke with atleast ten guys and allof them made false promises of me receiving a call back from some merchandiser who never called back of course. The last woman i chatted with said the zip depends on how to close it. So essentially i am being told that I do not know how to handle a dress which i spent $500 on by some girl. Now i am stuck with these two dresses that I cant wear to any place. I would suggest everyone to stay away from them and save your money. Find someone who is doing the work and selling it. Atleast there will be accountability. these guys are sourcing the products from some merchandisers and marking it up hugely and sending s**** products to people abroad knowing they have limited options, so someone will get trapped in their false\u00a0advertising."

"I ordered a heavily embroidered lehenga from Kalki Fashion in March 2025 for my sister\u2019s wedding. The price was USD 3,760 (\u2248 \u20b93.14 lakh), justified on the website by stunning images and a written promise of \u201cregular progress photos.\u201d\r\n\r\nWhat actually happened\r\n\t\u2022\tZero transparency. Despite weekly follow-ups, Kalki sent no photos at all until 3 May\u2014one week before their own shipping deadline\u2014and only after I threatened to cancel.\r\n\t\u2022\tProduct misrepresented. The single, low-res image revealed a dress that was clearly inferior: dull colour, crooked embroidery, a different blouse cut, and sloppy finishing. It looked nothing like the listing.\r\n\t\u2022\tNo real solution. Kalki refused a refund, offering only a middle-of-the-night video call and vague reassurances instead of addressing the obvious defects.\r\n\t\u2022\tEscalation required. I have now initiated a charge-back with my bank and filed a complaint with India\u2019s National Consumer Helpline. Other guests ordering from Kalki for the same event report similar issues, suggesting a pattern\u2014not a one-off mistake.\r\n\r\nBottom line\r\n\r\nIf you\u2019re an international customer, think twice. Kalki\u2019s marketing is polished, but my experience was a costly lesson in poor quality control, broken promises, and unresponsive customer service. I am still fighting for a refund while scrambling to find a replacement outfit just weeks before the wedding."

"I ordered a heavily embroidered lehenga from Kalki Fashion in March 2025 for my sister\u2019s wedding. The price was USD 3,760 (\u2248 \u20b93.14 lakh), justified on the website by stunning images and a written promise of \u201cregular progress photos.\u201d\r\n\r\nWhat actually happened\r\n\t\u2022\tZero transparency. Despite weekly follow-ups, Kalki sent no photos at all until 3 May\u2014one week before their own shipping deadline\u2014and only after I threatened to cancel.\r\n\t\u2022\tProduct misrepresented. The single, low-res image revealed a dress that was clearly inferior: dull colour, crooked embroidery, a different blouse cut, and sloppy finishing. It looked nothing like the listing.\r\n\t\u2022\tNo real solution. Kalki refused a refund, offering only a middle-of-the-night video call and vague reassurances instead of addressing the obvious defects.\r\n\t\u2022\tEscalation required. I have now initiated a charge-back with my bank and filed a complaint with India\u2019s National Consumer Helpline. Other guests ordering from Kalki for the same event report similar issues, suggesting a pattern\u2014not a one-off mistake.\r\n\r\nBottom line\r\n\r\nIf you\u2019re an international customer, think twice. Kalki\u2019s marketing is polished, but my experience was a costly lesson in poor quality control, broken promises, and unresponsive customer service. I am still fighting for a refund while scrambling to find a replacement outfit just weeks before the wedding."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."

"I had the worst customer service they sent me an item that was completely different from the picture. I reached out to customer service before purchasing and said I would like to order as seen in the picture. I had no help choosing how to order that. I ordered to the best of my ability they sent me a different material and the design was on the back of the top instead of the front. It was completely unwearable. I sent pictures and they kept saying I should\u2019ve wrote a note saying \u201cwant as scene in the picture\u201d no refund was given."