KalkiFashion.com Reviews

Name: KalkiFashion.com
Address: 101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital, Mumbai
Rating: 4.21

4.2 Rating 2,136 Reviews

86 %

of reviewers recommend KalkiFashion.com

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info@kalkifashion.com

Location:

101 Prime Plaza, S V Road, Santacruz WestNext to Asha Parekh Hospital
Mumbai
400054

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KalkiFashion.com 1 star review on 16th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pathetic customer service! I ordered outfits online and one outfit never arrived I have been following it up for a month still not received they keep saying it’ll come but they also keep avoiding, emails, messages and with calls they keep connecting you to “manager” who never gets on the phone!”

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Posted 1 day ago

“KALKI, is showcased an entry segment to luxury ethnic wear segment. But I was supremely disappointed as the quality of product doesn’t feel premium for the price it charges. Actual packaging of the clothes feels ordinary. Even for such expensive outfits they don’t offer alteration service which is not another major drawback. The estimated shipping said in few days took weeks to get delivered with no updates or apologies for late deliveries. It spoiled all my events that I had to attend. Will never recommend this brand to any of my friends. Poor sales / quality and overall disappointing experience with KALKI. Absolute no go.”

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Posted 1 week ago

“Their customer service is so poor, I had ordered a saree from them on 23rd sep, actually much before. Till date they have not dispatched me yet, am following their customer service to refund me the amt, that also they are not doing. m”

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Posted 2 weeks ago

“Kalki Fashion Never Again Never Again- Kalki Fashion is a Joke! After ordering multiple times from Kalki Fashion, I can confidently say they’ve mastered one thing, disappointing their customers. 1. First order- a saree that was too short. Apparently, basic measurements are optional at Kalki. 2. Second order- a dress with a faulty chain. Quality check? Clearly not part of their process. 3. Third order- blouse completely off-size. It’s like they pick random measurements for fun. 4. Fourth order- a pleated saree where they literally forgot to finish the pleats. I wish I was kidding. It’s almost impressive how consistently they mess up. For a brand that claims to represent “luxury Indian wear,” their carelessness says otherwise. International customers like me spend good money expecting quality, not excuses but Kalki clearly doesn’t care once they’ve got your payment. I’ve learned my lesson the hard way. Never buying from them again and I’d warn anyone who values their time and money to do the same”

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Posted 4 weeks ago

“So poor service. On chat we have to wait for 2 hours and if we don’t there than they don’t update your answer but they just close the chat. Through email too no reply. You don’t know where is your product, did they shipped it or not? Is they cancelled it. No reply at all from there. I wish I can upload a picture of chat here. Also they do cancel lot of item once we place the order and once they charged. Than they send me message for cancellation and than no reply for refund process or anything..”

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Posted 4 weeks ago

“I am so upset with your sales reps. I was told that a Parsi gara saree I bought was hand embroidered. I messaged you on WhatsApp to make sure that it was hand embroidered. I was told that it is hand embroidered. Upon receiving it, I realised that its machine embroidered. I have tried getting in touch with someone to tell me why I was lied to but all I get in response is that “a sales rep will get in touch with you shortly”. Please don’t buy from this brand. I paid $300+ for it and it’s not worth half its price. Very very disappointed”

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Posted 1 month ago

“My order was stuck in production for over 2 months, I requested to cancel the order multiple times and was told various times that I could not because the item was in production, had already shipped, etc. The item eventually arrived and I was being charged a tariff of 100%. Kalki continued to ignore requests for a refund and offered various things like paying half for tariffs. I ordered before tariffs went into effect, had requested the item not be shipped, and the tariff being charged was not in line with the value of the item (currently tariffs are 50%). I returned the item and was told once it arrived they would provide a refund. They rejected the package when it arrived and will not issue a refund. I opened a case with PayPal and they still have not provided a resolution.”

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Posted 1 month ago

“Working with RANGEPRO.ORG was a smooth and efficient experience from start to finish. They responded quickly, kept me informed throughout the process, and paid close attention to every detail. RANGEPRO.ORG team was professional, reliable, and easy to work with, making everything straightforward and stress-free. It’s not often you come across a service that’s both fast and dependable, but they delivered on both.”

KalkiFashion.com 1 star review on 30th September 2025

Helpful Report

Posted 1 month ago

“I received two outfits, for an Indian Wedding, which I based on their size guide. The clothes came and they looked great, but I needed a larger size. I followed their return policy, stating that I wanted to return these two outfits and to go for a larger size - confirming within the 2-week deadline. I expected a simple return, but it resulted in a dragged out email chain, asking for additional information, photos of the outfits, and further confirmation that I wanted to return the outfit. As I confirmed that I wanted to return the outfits within the 2-week timeframe, I was not expecting them to now state that I am over the return deadline and that they will not accept my return. Extremely disappointed with their customer service - which felt manipulative. Do not trust that they will accept your returned products.”

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Posted 1 month ago

“Kabita is very polite. She has handled everything smoothly, communication was also clear. Poonam and Ruchita was also very sweet Lastly Sarfarraz has given great services, he has stitched my lehnga so perfectly that I am very happy with it.”

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Posted 1 month ago

“I really am dissapointed with the way Kalki handled my package. They estimated that it would arrive September 18th and every day I've been following up, they said the dispatch team has prioritized and it will be sent out. This has happened for 6+ days. When I try to reach someone, all I'm provided is fake promises and insincere and frankly dishonest answers to my questions. If you have thoughts about ordering from here, please reconsider. They are crooked in their honesty.”

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Posted 1 month ago

“I had an awful experience ordering from Kalki Fashion. The sari I received was unwearable — the material was extremely poor quality, already fraying and falling apart. The blouse was nothing like the picture online; it was completely different, cheaply made, and honestly hideous. On top of that, they sneak in hidden tariff/customs charges that you only discover after you’ve paid and your order is already en route. This is extremely misleading and unfair to customers. When I reached out for help, their customer service was terrible — dismissive, unhelpful, and unwilling to take any responsibility. Overall, this company feels dishonest and the products are substandard. Save yourself the frustration, money, and disappointment — shop elsewhere. I’ve had great experiences at Kynah, Pernia & Lashkaraa. I would highly recommend these instead of Kalki.”

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Posted 1 month ago

“Do not buy from Kalki Fashion. A fraudulent company based in India. They send shoddy products, and then refuse to tell you how to return them, in violation of their return policy. They need to go out of business.”

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Posted 2 months ago

“I’m very disappointed with my experience ordering from this company Kalki fashion. When I placed my order, the website clearly stated that the estimated delivery date was 29/08. A few days later, I even received an email saying the item had been shipped — but then I was told it was still in India and hadn’t even left their facility. I needed the outfit for a wedding, and because of the delays and lack of clear communication, I had no choice but to cancel my order. This has been very frustrating and stressful, especially since I relied on the estimated delivery date when placing the order. I hope the company improves their communication and delivery process, but based on my experience, I cannot recommend them”

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Posted 2 months ago

“I am filing a formal complaint regarding this fraudulent business and their misleading and inaccurate information on their website regarding their return policy. I thoroughly reviewed the return policy before I purchased my item and was assured the item was returnable within 15 days and I have complied with this policy. However I am being dismissed and the merchant is refusing to address my concern claiming “the return is subject to approval”. That is NOT in accordance with their return policy!! This business appears to be a fraudulent company and are taking advantage of customers!!”

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Posted 2 months ago

“I wish i could give negative stars to these guys. I bought two dresses worth $1000 and both of them are so low quality and looked nothing like the pictures. you can get similar products for probably a $100 from india. I know they have to make profit but this is loot. The zip on one of the dressses fell off the first time I tried to put it on. The dress was not tight or anything. When i tried to contact the customer service, i spoke with atleast ten guys and allof them made false promises of me receiving a call back from some merchandiser who never called back of course. The last woman i chatted with said the zip depends on how to close it. So essentially i am being told that I do not know how to handle a dress which i spent $500 on by some girl. Now i am stuck with these two dresses that I cant wear to any place. I would suggest everyone to stay away from them and save your money. Find someone who is doing the work and selling it. Atleast there will be accountability. these guys are sourcing the products from some merchandisers and marking it up hugely and sending s**** products to people abroad knowing they have limited options, so someone will get trapped in their false advertising.”

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Posted 2 months ago

“We attempted to cancel the order within 2 hours of placing it after we read all the terrible reviews and false delivery times. I have an entire conversation with customer support where they refused to despite their website saying cancellation within 24 hours, flat out lying about when we placed the order even though I showed them screenshots of the timestamp order confirmation.”

KalkiFashion.com 1 star review on 10th July 2025

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Posted 4 months ago

“I paid for an item with express shipping and the item shipped to me was not as pictured (they sent me a long sleeve blouse, instead of the sleeveless blouse pictured and described). Despite corresponding with customer service by whatsapp and email over the course of 2 MONTHS (and sending every photo they asked for), my issue still has not been resolved and they have not told me how I can receive a refund for the item or exchange for the proper item (even though the window for that has long gone, as my event has concluded). I'm disappointed and frustrated by the countless hours wasted trying to get the issue resolved with customer service and in the money I've wasted on the item and express shipping.”

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Posted 4 months ago

“Had a terrible experience with KALKI fashion The suit set was ill fitted. KALKI took quite a while for return. Anyway we clicked pictures with the product and courier person as guided by KALKI and sent it. After that there was no response from KALKI for refund. Its been a horrifying experience and wouldn't advise anyone to buy from them”

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Posted 5 months ago

“Trustpilot reviews Thanks for your review! KALKI Fashion logo KALKI Fashion Add photo Your review is pending.Read more ritika gupta 3 reviews GB Rated 1 out of 5 stars TERRIBLE experience TERRIBLE experience — avoid this company.** I ordered a saree worth £135, including a stitched blouse, based on their promise to replicate the design shown on their website. I was connected to a representative via WhatsApp for a video call to take measurements. Despite clear communication, they completely messed up the measurements and didn’t follow the design I selected. The saree itself was of extremely poor quality — nothing like the pictures. The whole experience felt misleading and gimmicky. When I raised a complaint, they refused to offer a refund and instead suggested I pay an additional £30 to order a new blouse. My money was completely wasted, and I regret being carried away by their website. **This company is not trustworthy. Stay away.**”

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Posted 5 months ago

KalkiFashion.com is rated 4.2 based on 2,136 reviews