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KAREN WILLIS HOLMES Reviews

4.9 Rating 238 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 238 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
190
Anonymous
Anonymous  // 01/01/2019
KWH Paddington store ( QLD) provided a seamless, fun and empowering dress experience. Our bridal stylish Priya truly ensured we had flowing champagne, many laughs and beautiful gowns. I cannot reccomend KWH enough.
KAREN WILLIS HOLMES 5 star review on 26th April 2024
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Posted 1 year ago
Hi Megan, Thank you so much for your kind words, we are so glad to hear you had a great experience! You look beautiful in Athena! KWH Xx
Posted 1 year ago
I really enjoyed the experience of finding my dream gown at Karen Willis Holmes! The staff were beautiful, especially Sophia, and I felt relaxed throughout the experience. There was no pushy sales tactics which I really appreciated. It allowed me to ensure I found my dream gown. Thank you so much for making it a really special experience.
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Posted 1 year ago
Hi Adelaide, Thank you so much for your kind words, we can't wait to see you in your KWH Gown! KWH-HQ Xx
Posted 1 year ago
I had wonderful service the whole way through. Such kind and professional staff who knew how to make a nervous bride feel safe. I feel comfortable from the moment I was there! Worth the money for the most beautiful dress.
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Posted 1 year ago
Hi Sarah, Thank you so much for your kind words, we can't wait to see you in your KWH Gown! KWH-HQ Xx
Posted 1 year ago
I recently purchased my dress from KWH. I had my first appointment with Jithya who was so helpful and professional. She had already set up some dresses that I’d preselected but quickly came up with styling ideas after hearing what I was after. Emily was at my second appointment (after I met her at the first) and I could not recommend my experience with her more. She truly listened to your thoughts and offered options and solutions. Emily is so knowledgeable and is honestly everything you could want in a bridal stylist. I walked away from the experience SO happy and excited that I’d found a dress that felt like me. KWH is super customisable and of high quality. I cannot wait to wear my dress!
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Posted 1 year ago
Thank you so much for your kind words. We are so happy you had such an amazing experience with us! Please be sure to send through your photos to us when you get the chance, we are so excited for your special day and want to thank you for choosing us to help create your dream gown. Thank you again for your recommendations. We wish you all the best. The KWH Team Xx
Posted 1 year ago
The staff were incredibly helpful and lovely. Not to mention just how beautiful the space is! It was an increibly seemless process, would highly recommend it to any of my friends when they're getting married.
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Posted 1 year ago
Dear Jesses, Thank you for your lovely review. we much appreciate it. Best wishes. The KWH Team xx
Posted 1 year ago
From the first try on appoinment, walking into the Armadale boutique I knew I would find my dream dress. The options to try on and mix and match allowed me to find something that was stunning but also suited my body shape, and the staff were an incredible help (not just in providing a little prosecco to settle any nerves). Could not have asked for any more from my wedding dress experience!
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Posted 1 year ago
Dear Elizabeth, Congratulations on finding your dream gown. Thank you so much for your lovely review. We wish you all the best and can't wait to see photos. Best wishes The KWH Team xx
Posted 1 year ago
KWH is the most professional and beautiful team! I followed their work through weddings and Pinterest as a part of my planning and mood boards leading up to my wedding (this March, 2024). As I am stateside they met at all hours, we had 1 zoom measurements meeting and the team custom made the most beautiful dress and jacket! I’m an executive in the apparel industry and know beautiful care, fit and construction. The consideration for style, contemporary lines and the essence of how the body fits is impeccable! Both pieces fit almost perfectly with the right amount of ease to allow a bit of tailoring to make the dress and jacket precisely fit my body and style. I’m in Portland, Oregon and have no retailers to have seen or tried on before I ordered. I’m impressed and will recommend KWH to everyone I know. Thank you team! You’ve made my day!
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Posted 1 year ago
Dear Rebecca, WOW, What an amazing review. Thank you so much for taking the time to write such a lovely detailed review. We appreciate it so much. We wish you all the best here at KWH. xx
Posted 1 year ago
Loved my experience at the KWH Armadale boutique! All the staff were so friendly, professional and welcoming from the moment we walked in the door - Sam was so kind and helpful throughout my appointments, by far the best customer service I have experienced! The quality and detail of the dresses was amazing, couldn’t recommend enough ☺️
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Posted 1 year ago
Dear Breanna, Thank you so much for your kind review. The Armadale team are great. We wish you all the best. The KWH Team xx
Posted 1 year ago
Having a Karen Willis Holmes was one of the best decisions of my wedding! The team were so lovely and helpful and they were absolute stars with helping me when my dress didn't quite fit perfectly - so reassuring and just what a stressed out bride needed!
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Posted 1 year ago
Dear Isla, Thank you for your review and your kind words. So happy to hear we felt reassured along the way. It's all we want. Best wishes The KWH Team xx
Posted 1 year ago
Wow, just wow! Everything from the range, to the service, the best experience!
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Posted 1 year ago
Dear Megan, Thank you so much for your kind review. Best wishes The KWH Team xx
Posted 1 year ago
The KWH team Armadale were phenomenal! I can not thank them enough for their expertise and genuine care in helping me choose my wedding dress. I was quite nervous about the wedding dress process given that I am curvy however my mind was put at ease with Shay, her recommendations of what would suit my body shape were amazing. If you are a more curvy lady look no further than KWH. I travelled from New Zealand to have dress fittings and every time the team were so welcoming and took their time to make alterations that made the dress just perfect. Thank you KWH Armadale my wedding dress is absolutely perfect and the compliments of how amazing it looked are still coming in after the wedding day. ♥️
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Posted 1 year ago
Dear Sharna, Thank you so much for your kind words. Congratulations on your big day!! The Melbourne team is fantastic and will love reading this. We wish you all the best here at KWH. xx
Posted 1 year ago
I went to many bridal stores to try on dresses before I discovered Karen Willis Holmes on Instagram. Today I went to their Melbourne Boutique and honestly had the most beautiful experience and I haven’t even picked up my wedding dress or even had my first fitting! First impressions really do matter, and KWH DID NOT DISAPPOINT! From the moment I enquired with their team online I had a very quick and friendly response, unlike many other bridal boutiques I had previously enquired with. I instantly felt excited about going there to try on dresses and from the moment I stepped into the shop I felt completely comfortable and welcomed. The store is beautiful, light and clean. The dresses were in perfect condition which is very appreciated when trying them on as again, previous stores I did not have this same experience. I can already see their impeccable eye for detail. Every single person working in that store today had a smile on their face and said hello to me. They also each provided great feedback on the dresses I tried on. I just loved every moment. As did my mum & nan who came along and got to enjoy a complimentry Prosecco 🫶🏻 Thank-you so far. I am so excited for what’s to come.
Helpful Report
Posted 1 year ago
Dear Maddison, Wow! what an amazing review, thank you so much, Melbourne will be over the moon reading this. Although I'm not surprised they are a great team, and the share you excitement. Congratulations on finding your dream dress and we wish you all the best with the rest of your journey up until your big day. Thank you again. Best wishes The KWH Team. xx
Posted 1 year ago
I highly recommend KWH for their amazing professionalism, great staff, and wonderful creations. My first choice was one of the collections but I fell in love with Isabelle, one of the dresses off the rack. I felt so comfortable and beautiful on my wedding day. They even managed to accomodate me even I was running out of time as I was looking for a dress a month prior to my wedding day. Kudos, KWH! 🙌👏
KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024 KAREN WILLIS HOLMES 5 star review on 14th January 2024
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Posted 1 year ago
Dear Clydee, Congratulations on your big day!! You look absolutely amazing, Thank you for Sharing your photo's and thank you for taking the time to write such a beautiful review. Congratulations again. We wish you all the best here at KWH. XX
Posted 1 year ago
Fantastic team. Extremely friendly. They were patient and worked with me until I found the gown I wanted to be married in. The alterations process was seamless also. Wonderful team. Very happy with the result and my wedding gown. The gown was incredibly comfortable and affordable. Highly recommend it to anyone looking for a dress
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Posted 1 year ago
Dear Jenalee, Congratulations on your wedding day. Thank you so much for your lovely review. We wish you all the best! Love The KWH Team xx
Posted 1 year ago
Went to 3 stores before stepping into Karen Willis, where I was greeted by the delighftul Dennisa. The gowns - Stunning! (The assemble your own gown is so clever, I loved it right away) The experience- extraordinary. The care, the energy and the tips and tricks, picked me right up after subpar experiences at other stores. If you’re a bride- you need to check this place out!
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Posted 1 year ago
Dear Sabrina, Thank you so much for your lovely review. Denisa is amazing. We wish you all the best for your big day and can't wait to see photos. Best wishes The KWH Team xx
Posted 1 year ago
Oh my KWH silk Tiffany dress was stunning!! If you looking for a dress Emily @Brisbane KWH found perfect dress for me. Suited my body shape, was so comfortable all day/night and looked fab in the pics. The silk felt gorgeous and was beautiful for our first dance. Thanks lovely Emily!
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Posted 1 year ago
Dear Luisa, Congratulations on your big day!!!! Tiffany is so beautiful. so excited to see your beautiful photos, thank you for the lovely review. Emily will love reading it. Best wishes KWH Team xx
Posted 1 year ago
KWH was the absolute perfect experience! Everyone was so friendly and kind, especially a huggee shout out to my stylist at my appointment Erica at the Melbourne store she was AMAZING! Could not have had a better experience and i also found my dress!
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Posted 1 year ago
Dear Courtney, Thank you so much for your wonderful review. So happy to hear you had the best experience. Congratulations on finding your dress. So excited for you!! Best Wishes The KWH Team xx
Posted 1 year ago
Denisa was absolutely amazing! She made me feel comfortable and beautiful in each and every dress I tried on. Could not have asked for a better experience!
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Posted 1 year ago
Dear Laura, Thank you for your kind reviews. Denisa is amazing she will be so happy to see this. Best Wishes The KWH Team xx
Posted 1 year ago
Beautiful dresses, with experienced and caring staff
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Posted 1 year ago
Dear Lisa, Thank you for your review, so glad you loved our dresses. Best wishes The KWH team xx
Posted 1 year ago
I had the most amazing and beautiful experience with Sophie at the KWH Brisbane boutique today. After finding my dream dress online 18 months ago (well before getting engaged), it was one of five that I shortlisted for try-on today. Sophie was amazing in talking me through the entire collection, but also educating me on the Luxe gowns that I was already so taken with. I feel so lucky to have met Sophie, and had such a special (and quick!) wedding dress shopping experience. Beyond excited to receive my dress and wear it on our special day. Thanks Sophie & KWH Brisbane, I'm so grateful.
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Posted 1 year ago
Dear Madeleine, Thank you for your lovely review. Congratulations on finding your dream dress. I will forward your review to Sophie, she will be so excited to read how happy and grateful you are. We wish you all the best for your special day. Best wishes The KWH Team xx
Posted 1 year ago
KAREN WILLIS HOLMES is rated 4.9 based on 238 reviews