Login
Start Free Trial Are you a business? Click Here

KAREN WILLIS HOLMES Reviews

4.9 Rating 238 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 238 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
KAREN WILLIS HOLMES 5 star review on 19th June 2025
Adelaide
190
Anonymous
Anonymous  // 01/01/2019
My stylist (Emily), the quality of garments (Aussies do it better) 🇦🇺 the customer service leading up to your appointment and everything inbetween. If you don't walk out with a skip in your step your at the wrong place. I needed a miracle and the girls and guys at KWH definitely delivered. My vision was brought to life with KWH, I got the timeless, i got the modest & the elegance with a splash of fun. Couldnt Recommend Emily my stylist enough, she was friendly, fun, patient, she very accommodating.
KAREN WILLIS HOLMES 5 star review on 13th July 2023
Helpful Report
Posted 2 years ago
Dear Alahna, Thank you for your lovely kind words. Emily is an amazing stylist, I will pass your review on to her. We wish you all the best for your big day. Thank you again The KWH team xx
Posted 2 years ago
Thank you for helping find my dream dress! Lauren and Emily were so lovely and really listened and understood exactly what I was after! Such a positive, enjoyable and memorable moment! Thank you!
Helpful Report
Posted 2 years ago
Dear Teagan, Thank you for taking the time to leave such kind words. I am so happy you found your dream dress with us and that you had a wonderful experience with Lauren & Emily, we love hearing that here at KWH! Thank you again. Best wishes, The KWH Team xx
Posted 2 years ago
For any brides feeling a little bit apprehensive or not too confident, rest assured you will have the most incredible experience with Karen Willis Holmes. I was made to feel so comfortable and confident. I left with my dream dress. Thank you so much.
Helpful Report
Posted 2 years ago
Dear Amy, Thank you for taking the time to leave such kind words. I am so happy you found your dream dress with us and that you had a wonderful experience, we love hearing that here at KWH. Thank you again. Best wishes The KWH Team xx
Posted 2 years ago
Shay looked after me at Karen Willis Holmes and she was incredible. The experience was easy and comfortable. Everyone was lovely and I found my dress within the first hour. I couldn't recommend Karen Willis Holmes more.
Helpful Report
Posted 2 years ago
Dear Martha, Thank you so much for your kind words. We always love to hear we are making such an exciting journey so easy and comfortable. It is what we love doing here at KWH. Thank you The KWH Team xx
Posted 2 years ago
Victoria at the Perth Boutique went above and beyond to ensure I was able to find my most perfect dress for my wedding day!
Helpful Report
Posted 2 years ago
Dear Sinead. Thank you kindly for your feedback. Congratulations in finding your perfect dress, we are so happy we were a part of your journey. Thank you The KWH Team
Posted 2 years ago
Beth has been amazing in helping me find my dream dress. I will always appreciate her for what she’s done for me X
Helpful Report
Posted 2 years ago
Dear Gabby, Thank you so much for your kind words. Beth is wonderful and she will love to hear this. Thank you The KWH Team xx
Posted 2 years ago
I can't speak highly enough of the KWH team. I was not feeling 'body confident' due to some extra weight, but the team made sure I was 100% comfortable in the dress and Denisa (Alexandria) helped me find one that complimented my figure. The team at the head office were great too and I'm glad I got them to help with alterations, they are transparent about being a little more expensive for hemming etc. but there's something special about working with the same dressmakers! Thank you KWH :)
Helpful Report
Posted 2 years ago
Dear Michaela, Thank you so much for your kind review. We are over the moon to hear this as it's what makes our job so special. Best wishes The KWH team.
Posted 2 years ago
Thank you to all of the staff at KWH for a wonderful experience in searching for my wedding dress. The experience has been calm, thoughtful, and most importantly, I didn't feel as if I was being pushed to make a decision at any point of the process. A sincere thank you.
Helpful Report
Posted 2 years ago
Dear Lucy, Thank you for your kind review, we really appreciate it. It's exactly why we love what we do. Kind regards The KWH Team xx
Posted 2 years ago
I purchased the kitty nina gown and it was so comfortable and beautiful! The sales assistants were so lovely at the Armadale store. Shoutout to Hayley and the seamstress for making the experience enjoyable :)
KAREN WILLIS HOLMES 5 star review on 16th May 2023 KAREN WILLIS HOLMES 5 star review on 16th May 2023 KAREN WILLIS HOLMES 5 star review on 16th May 2023 KAREN WILLIS HOLMES 5 star review on 16th May 2023
Helpful Report
Posted 2 years ago
Dear Sara, We truly appreciate you taking the time to send us your feedback so that we can learn, grow, and celebrate excellence within our team. At KAREN WILLIS HOLMES we pride ourselves on making authentic and inspiring connections with our customers, so it is such a pleasure to hear that you have had such a great experience in store. We would love to have you featured on our real bride's page on our website. If this is something you would be interested in please send your images to socials@karenwillisholmes.com.
Posted 2 years ago
I had Emily as my associate, she was so attentive, kind and most importantly on the same page. She understood exactly what I wanted, without me even having to say the word. She read my reactions and recommended my dream gown. I walked away with the wedding dress of my dreams. Thank you Emily! KWH has the most stunning gowns, for the perfect price. I couldn't recommend them enough.
Helpful Report
Posted 2 years ago
Hello Lauren, Thank you so much for your lovely review. Emily is fantastic. We really appreciate you taking the time to say such kind words. We love to hear it. Best wishes KWH Team xx
Posted 2 years ago
My experience at Karen Willis Holmes was exceptional from start to finish. I found my beautiful gown in the Sydney showroom. The girls there made it such a special day and made me feel comfortable the whole way through. I had an interstate move in between and I was then able to have all of my alterations done in at the Melbourne store. My experience here was just as good and my dress maker was a dream to work with. Couldn’t recommend KWH more highly. Thank you for making everything so easy
Helpful Report
Posted 2 years ago
Dear Stephanie, Thank you so much for taking the time to share your wonderful experience in our Sydney and Melbourne Boutiques! We are so pleased to hear that you had such an easy time between our locations and we're so glad that you were able to find a dress that not only fit your style, but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal to be part of your special day. We wish you all the happiness and love for you future. Love, The KWH Team xx
Posted 2 years ago
My experience was 5-star with KWH in Armadale. The minute my mum and I arrived to my first try-on, we were greeted with warm smiles and made to feel so comfortable. The staff made appropriate suggestions and were patient and kind. Once I had decided I wanted to combine different dresses and create my own style, the staff were so supportive. Nothing was a problem. Kim, my seamstress was just so thoughtful, kind and generous in my fittings. Making my mum who was very sick so comfortable and I will forever be grateful to her and the rest of the staff for providing my mum and me the best experience in seeing me for the first and last time in my 'perfect' dress. I cannot recommend Karen Willis Holmes, Armadale more.
Helpful Report
Posted 2 years ago
Dear Sarah, Thank you so much for taking the time to share your special experience in our Melbourne Boutique, You brought tears to our eyes! We so are honoured to have been a part of your wedding journey with your mother. We're also so glad that you were able to find your Jessamine & Camille gown that not only fit your style, but also made you feel beautiful and confident despite your hardships. Thank you again for such kind words and for choosing KWH Bridal (and Kim) to be part of your special memories with your mother. We wish you all the happiness and love in your new chapter. Kim hopes to see you again with any of your engaged friends in the future
Posted 2 years ago
I cannot express enough how in love I am with my Shelby gown from Karen Willis Holmes. From the moment I laid eyes on it, I knew it was the one. I went to other boutiques and was always thinking of this one dress! The modern and clean cut of it made the dress look so delicate, elegant and just sophisticated, what I had always dreamed of for my wedding day. I felt like truly myself in this gown. I had the best experience going to their Newtown office and getting my dress resized and getting my pearl veil which I loved so much as well! On my wedding day, I received so many compliments from my guests, who were absolutely stunned by the beauty of the dress. And most importantly, my husband was completely in awe when he saw me walking down the aisle in it haha. I couldn't have asked for a better wedding dress, and I am so grateful to Karen Willis Holmes for creating such a masterpiece. If you are looking for a truly special and unforgettable gown for your wedding day, look no further than the Shelby gown or any of the other pieces. It will take your breath away and leave you feeling like the most beautiful bride in the world. Thank you, Karen Willis Holmes, for making my wedding day dreams come true.
KAREN WILLIS HOLMES 5 star review on 8th April 2023 KAREN WILLIS HOLMES 5 star review on 8th April 2023 KAREN WILLIS HOLMES 5 star review on 8th April 2023 KAREN WILLIS HOLMES 5 star review on 8th April 2023 KAREN WILLIS HOLMES 5 star review on 8th April 2023
Helpful Report
Posted 2 years ago
Dear Isabel, Thank you so much for this amazing review. The Shelby Dress is definitely one of a kind and you look incredible. We would love to have you featured on our real bride page on our website. If this is something you are interested in please see the email address below. socials@karenwillisholmes.com We really appreciate your kind words, it makes us very happy to know that we contributed to such an amazing day. It's what we do here at KWH. Best wishes, KWH Team xx
Posted 2 years ago
I found my dress at Karen Willis Holmes! The dress-shopping experience can feel quite overwhelming, even for someone who is pretty relaxed and organised. I had varying experiences at bridal stores when searching for my dress, but the experience at KWH with Manty was really lovely from start to finish. Nothing was too difficult and the all of the ladies were calm, friendly and down-to-earth (AND I was one of the final appointments on a Saturday afternoon, arguably the busiest day for bridal stores!). The dresses are perfection and I’m so excited to wear my gown for my special day!
Helpful Report
Posted 2 years ago
Dear Rebecca, Thank you for taking the time to write such kind words. We really appreciate it. So glad we can be a part of your journey leading to your special day. Best wishes KWH Team xx
Posted 2 years ago
KWH Armadale was such an amazing experience! I attended 4 other bridal shops and KWH was far better than the others. The staff at KWH were so helpful and lovely- they made my guests & I feel super comfortable and made the dress-trying experience lovely, relaxing and positive. I didn't feel at all self-conscious with the staff, who were super supportive and honest in their opinions. I purchased my dress from KWH on the same day. The team at KWH even went to the effort to have one of the seamstresses come and look at my dress and offer opinion on any potential alterations to be made. Overall, I could not recommend KWH more highly.
Helpful Report
Posted 2 years ago
Dear Georgia, Thank you so much for taking the time to share your wonderful experience in our Melbourne Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honoured to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal to be part of your special day. We wish you all the happiness and love in your new chapter. Love, The KWH Team xx
Posted 2 years ago
When I was looking for my wedding dress I absolutely fell in love with Karen Willis Holmes, my dream dress was on their instagram & I booked an appointment straight away with Jaimee in Brisbane. Jaimee was truly amazing throughout the entire experience and purchase of my dream dress, she made everything a breeze & was genuinely lovely to deal with. The dress is absolutely stunning and being made to fit the quality was exceptional, I couldn’t be happier & am looking forward to wearing it this Saturday!
Helpful Report
Posted 2 years ago
Dear Maddison, Thank you so much for taking the time to share your wonderful experience in our Brisbane Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honoured to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal to be part of your special day. We wish you all the happiness and love in your new chapter. Love, The KWH Team xx
Posted 2 years ago
The girls at KWH were all so welcoming, the process of finding my dress was made so easy and stressfree with the team at KWH in Armadale. I am so grateful to have not only had an appt there, but to have found my dress. The minute it went on, I knew it was it and I fell completely I N L O V E with my dress!
Helpful Report
Posted 2 years ago
Dear Alli, Thank you so much for taking the time to share your wonderful experience in our Armadale Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honoured to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 2 years ago
Amazing service, Hayley was attaentive and knowledgeable
Helpful Report
Posted 2 years ago
Dear Monica, Thank you for sharing your experience with us, it is absolutely our pleasure. Wishing you all the best for the journey ahead. Best Wishes, KWH Team xx
Posted 2 years ago
The team are amazing - very experienced and friendly. The dresses are modern and beautiful!
Helpful Report
Posted 2 years ago
Dear Jenny, Thank you for your kind words! Our beautiful KWH Team is absolutely thrilled to hear you enjoyed your experience with them. Wishing you all the best with married life! Love, KWH Team xx
Posted 2 years ago
My experience with Karen Willis Holmes was wonderful from start to finish! I couldn’t recommend the team at the Sydney studio enough, especially Denisa, who assisted me with all my fittings and made myself and my family feel so welcome. I couldn’t recommend them enough to any future brides!
Helpful Report
Posted 2 years ago
Dear Emily, Thank you so much for taking the time to share your wonderful experience in our Sydney Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honoured to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 2 years ago
KAREN WILLIS HOLMES is rated 4.9 based on 238 reviews