Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,504 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

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“Prompt and efficient delivery of my order plus good communication about progress with its progress.”

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Posted 7 years ago

“As an overseas customer I was surprised to pay duties and taxes on my purchases when they arrived in my country as Karrimor had already charged me tax on them. I would expect that Karrimor ship enough stock abroad to know that they can and should sell without charging VAT. So for goods that should have cost me $137 PLUS one of either VAT (for a total cost of $171) or Canadian import duties (for a total cost of $212), I ended up paying out BOTH at a total of over $271 (over $296 with shipping). Such a shame as these are really good products being poorly sold to the export market. Not impressed.”

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Posted 7 years ago

“la premiere fois que j ai acheté un sac a dos karrimor, le vendeur m 'a dit ceci : " choisissez le design de votre sac avec soin , car il va vous durer de longues années ..... " et .... il ne s'était pas trompé .... ce sac acheté en 2006 est toujours parfaitement utilisable 10 ans après et ce en dépit d'un usage intensif ( randonnée, ski , escalade ) ..... depuis , je porte en très haute estime les équipements karrimor ...... cordialement marc”

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Posted 7 years ago

“Bought them for a friend and he loves the d30tech for when he goes to the gym”

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Posted 7 years ago

“I ordered a jacket online and paid extra for next day delivery... its been 5 business days and the item has still not been delivered. Hermes won't give me an update on my package due to contractual arrangements with Karrimor and there is no phone number to call Karrimor. Karrimor is has not replied to my emails other than to tell me they will get back to me in 1-5 work days... maybe longer in busy periods. Not acceptable. I was going to take the jacket on a trip... very disappointed - packages go missing but if you are going to offer online sales, at least provide support and answers when things go wrong.”

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Posted 7 years ago

“Delivered a decent product quickly at a bargain price. That written, the kit doesn't seem to be as tough as it was back in the 73 when I bought my "Joe Brown" rucksack!”

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Posted 7 years ago

“the quality for a little money”

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Posted 7 years ago

“I bought a Karrimor backpack many years ago. It is still intact and performs its task very well. Since then I have become an admirer of this brand and have confirmed my trust with other purchases over the years.”

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Posted 7 years ago

“Comfortable, sturdy”

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Posted 7 years ago

“Good service good quality very fast delivery”

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Posted 7 years ago

“I still haven’t received any packages.”

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Posted 7 years ago

“Good products, very good services = satisfaction! Thanks”

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Posted 7 years ago

“Great bags good quality, delivery very fast also thank you”

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Posted 7 years ago

“The tiny rucksack that I bought is very well manufactured and fits my needs perfectly. Only one little remark... the courier (Hermes) left the bag outside the house door and went away. I discovered the parcel only later, by chance, and found out on the tracking site that “the customer signed for the parcel” which never happened and was totally incorrect.”

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Posted 7 years ago

“Ordered just before Christmas didn't expect it until New year got it on the 23rd Great value for money”

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Posted 7 years ago

“I will give you a full rundown of your performance. I purchased two items from your website (a 3n1 Jacket and a Mount Mid Navy Boots), in addition to this I paid for next day delivery (which was for December 20th) .. My 3n1 Jacket arrived ... With the package opened (in just a plastic bag for wrapping) Which had a separate postage label attached. I have not received the boots, Which I paid for: I have try'd to phone you (but you have no number... and I've emailed you and left you messages via facebook) ... I have also contacted DPD Isle of Wight for a response their end. (The item arrived at their depot in a damage and unstable box) the box was compromised and my boots are still at the Isle of Wight Depot (they had placed the boots under lost and found) as there is no postage label on the boot's box. So far you're liable for the following 1) A refund of the FULL POSTAGE and PACKAGE fee (This was an express delivery fee) 2) A Full Refund of the Boots, if they do not arrive within the next week (deadline is 28th) 3) A huge discount on a next purchase (at least 40%) If all 3 of my demands are not met in full.. then I would be more then happy to SUE YOU for breach of the contract I made with you. and a nationwide advertising media campaign explaining exactly how you have treated me ALL OVER FACEBOOK (I have over 900 contacts who would be more than happy to resend over and over again) Mr Damion Turner.”

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Posted 7 years ago

“Just the right product, at a very competitive price delivered promptly and efficiently.”

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Posted 7 years ago

“They are the kind of sandals I need so am trying out similar. So far so good am impressed. Very quick delivery as it is Christmas. Will spread the news if I can about them and ye. Happy Christmas and New year from satisfied customer”

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Posted 7 years ago

“Efficient and effective speedy and kept me in touch with my order”

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Posted 7 years ago

“I ordered a pair of walking trainers on Dec 13th at 9 pm., paying for Express Delivery. Today is 22nd Dec and they still have not arrived and Karrimor Customer Services just gives an automated message saying that they are busy. Extremely poor service. Will be pursuing recompense through the Credit Card company”

Helpful Report

Posted 7 years ago

Karrimor is rated 4.1 based on 6,504 reviews