Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,503 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,503 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoelases are worst I have ever had or seen. No matter how you tie them, you can't go more than 100 steps without untying. Only solution is double-tie. Have had them only for a month, so shoes itself are still good.”

Helpful Report

Posted 1 year ago

“I ordered a number of items and paid full price. When the items arrived sale tags were attached showing reduced prices! I have tried to make contact in every way possible to complain using the online contact form, email and by finally by post (no phone contact available) Given I ordered these products in August and it’s now late October I am extremely annoyed that no one has made contact.”

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Posted 3 years ago

“This would have been 5 out of 5, but Sports Direct, who appear to be Karrimor's agents really upset me by charging me £59.99 for the walking shoes. OK, they're excellent, but when they arrived the box clearly marked the price as 50% off, i.e. £29.99. I challenged and of course was told "excuse/excuse/excuse", but no money back. A deal is a deal even if you know you've been taken for a ride. Not happy am I. As close to theft as you can get, and a Nast taste in my mouth.”

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Posted 3 years ago

“Took a long time for the order to be processed and dispatched”

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Posted 3 years ago

“Not impressed . Ordered on karrimor web site to then receive from sports direct with a half price label on it .”

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Posted 3 years ago

“I have just this minute sent an email to your complaints department regarding my purchase of new laces for my Mendip 3 walking boots. I have purchased other items from your company in the past and the service and quality of goods have been excellent, however having paid £3.99 +£4.99ppm in open the parcel to find the laces with a 70% sale label selling at £1.29, this is just unacceptable, can you explain the discrepancy in price. Thank you.”

Helpful Report

Posted 3 years ago

“I love the karrimor product. However on this occasion I had been charged full price for two garments and when the garments arrived they were marked at half price. obviously very disappointed. I have written to customer services but no response t my email. Hopefully this will get to someone who can help me with my request.”

Helpful Report

Posted 3 years ago

“Dreadful interaction. Firstly, i wasn’t aware that click&collect in store meant that i had to wait for the goods to be delivered to the store (and not, collect them from the stock in store), and then when they arrived the wrong shoes were in the box; the box showed that the goods were on special offer FOR LESS THAN HALF what I have paid for them, AND now I have a TWO WEEK’S wait for them to be swapped out! All of this on the hottest days of the year, and I am in shoes and socks!!!”

Helpful Report

Posted 3 years ago

“Happy to purchase my third pair of Mount Mid boots at price listed on Karrimor web site. Disappointed on receiving them that box had price sticker affixed showing 50% off and price reduced to £37.99! Not the way to ensure future brand loyalty.”

Helpful Report

Posted 3 years ago

“Karr40000068945220 The parcel arrived on time. Sierra 10 rucksack, (Boysenberry). I was surprised to find I had paid the full price plus postage, £32.98, as I thought there was a 50% sale. I was even more surprised when I found that along with the normal tag, there was a pink 50% off label attached £11.99. Not the best service Karrimor! I tried to attach photo of the labels to send, but don't have the correct format available.”

Helpful Report

Posted 3 years ago

“Your product specification is not accurate. Medium size guide is around 39. But the actual size is 44. Way too big. The trend these days is slim fit, especially for running gear. You need to review your cutting.”

Helpful Report

Posted 3 years ago

“Bought two pairs of socks for £11.99 each plus £4.99 delivery, Total £28.97 Feel a bit cheated & insulted to receive the items after a week, fully labelled with 50% off - £5.99 stickers, and ‘buy two of this product for £9’ stickers. Great socks, poor pricing.”

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Posted 3 years ago

“Goods ordered but not received”

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Posted 3 years ago

“Good quick service but very badly let down by the fact I paid full price and then the box which the shoes came on were MARKED HALF PRICE! So I will never shop Karrimor on line ever again as I consider this to be giving two fingers to a new client and ha ha you paid full price didn't you!”

Helpful Report

Posted 3 years ago

“I have just received my karrimor boots today. I paid £74.99 for them but I notice on the box they were packed in that they were marked as 50% off (£37.99).Obviously I am very disappointed that I appear to have been charged considerably more.”

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Posted 3 years ago

“Not impressed with the lack of clarity that its actually Sports Direct”

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Posted 3 years ago

“Received the tights and they were see through so quite disappointed”

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Posted 3 years ago

“I ordered a pair of trousers and within half an hour of the order, tried to change the colour which I had ordered incorrectly. There was no way of changing the order or cancelling it, so I have had to wait until the product arrived and then send it back. I also tried to contact Karrimor by email but received no response.”

Helpful Report

Posted 3 years ago

“Product good but over charged. Paid £13.99 EACH for 2 items (caps) which arrived complete with shop attached price ticket showing a price of £6.99 EACH. That's £14 total overcharged. Contacted customer services but no reply to date.”

Helpful Report

Posted 3 years ago

“Items charged at full price charged yet had 50% discount tags on. Contacted customer service but no reply re refunding difference to card. Will not purchase from you again.”

Helpful Report

Posted 3 years ago

Karrimor is rated 4.1 based on 6,503 reviews