Karrimor Reviews

4.1 Rating 6,503 Reviews
76 %
of reviewers recommend Karrimor
4.1
Based on 6,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email

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Karrimor 1 star review on 28th March 2023
Anna Silsby
Karrimor 1 star review on 28th March 2023
Anna Silsby
Karrimor 1 star review on 28th March 2023
Anna Silsby
Karrimor 1 star review on 4th May 2022
Anonymous
Karrimor 1 star review on 13th April 2022
Lyndon Bushnell
Karrimor 1 star review on 13th April 2022
Lyndon Bushnell
Karrimor 5 star review on 12th February 2020
Dorothee Therrien
5
Anonymous
Anonymous  // 01/01/2019
Well impressed very good service. Well done.
Helpful Report
Posted 3 years ago
Seems the main complaint is being charged full price when Sports Direct offers bid discounts. Moral only buy from Sports Direct, web site or store. I did have a defective walking pole and this was changed in store without quibble. I buy Karrimor walking shoes and boots because they come up wide enough for my feet and the good price at SD. The shoes with daily wear last about three years and the boots with less wear about the same length of time but then I have paid about a third less than many other well known makes.
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Posted 3 years ago
Good service
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Posted 3 years ago
You may have the only gaiters that have a Velcro front closing only. In tough conditions, this is to be preferred over a zip, which will always go wrong when most needed, and can be very difficult to do up in cold/mud etc. However, it is not very clever to sell them for 23.99 on your website, and then send me a pair with "50%"" off and a new price of only 11.99, when you charged me the full price. Do I qualify for a refund for letting you know about such incompetence in your organisation??
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Posted 3 years ago
A comfortable pair of trousers, I would prefer them to be slightly smaller around the legs, the can be on the generous side of a medium.
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Posted 3 years ago
HI, Trainers are exactly what I expected, comfortable and well put together, like the pair they replaced which were also Karrimor. Issue was I was charged £79.99 and when they arrived the box had a sports direct sale label which said unto 50% off £39.99.....Not happy especially when id looked at the SD web site!!
Helpful Report
Posted 3 years ago
2-pack running socks bought for £12, when they arrived the sticker says 2 for £9. What a con!
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Posted 3 years ago
Delivered before email saying it was despatched! However, we were not in when the shoes arrived and carrier (Hermes) threw the bag over the 7' back wall/gate where it narrowly missed precious potted plants and lay in the rain for hours. Neighbours were at home and could have taken the package.
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Posted 3 years ago
Easy to use website, quick efficient delivery and excellent quality and priced clothing.
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Posted 3 years ago
delivered on time boots were a good quality although not my correct size but fitted my son so we kept them. Only tried in good weather they are comfortable but do require a short break in, the sole to upper attachment looks like it may separate in time but that would be dependant on the terrain they are used in otherwise good value for the money
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Posted 3 years ago
Trouble free easy process
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Posted 3 years ago
Still yet to receive a email about my order being shipped. I understand that times at the moment at difficult but feel abit in the dark.
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Posted 3 years ago
I sent for 2 Pairs of Thermal gloves £13.99 each. When they arrived the label attached to them said £6.99 each. I was disappointed because I had paid £14.06 too much. I was pleased with gloves but nobody likes being duped
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Posted 4 years ago
a good company selling good products
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Posted 4 years ago
Easy to order but terrible delivery by Hermes. They collected my order on 28th March, misdirected TWICE and still not delivered on 4th April
Helpful Report
Posted 4 years ago
Great quality, just replaced my last running clothes (also Karrimor) after a couple of years, functional and up to date styles and materials. Always reccomend this brand for fellow runners and outdoor types.
Helpful Report
Posted 4 years ago
Jacket is fine. Very disappointed that I paid £79.99 and it came with pink label attached which said £39.99. Had great difficulty in finding any contact phone. Not happy about this. Full price was deducted from my account.
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Posted 4 years ago
Normally I am happy with the products from Karrimor. However, the running I bag I ordered and paid/charged £39.99 arrived with a tag showing that it had actually been reduced to £19.99. The straps around the waist of the bag are just far too big.
Helpful Report
Posted 4 years ago
I've had several pairs of Karrimor footwear products over the years, always bought on the high street in various UK towns/cities, and I can't fault the quality but with no stockist locally and an immediate need for laces, I turned to mail order. The laces were dispatched by courier when Royal Mail would have been much cheaper and faster. I now note a 'sale' label on the product pricing them at 99p per pair but have been charged £2.99 per pair plus £4.99 delivery. So great products but poor customer service from this particular supplier.
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Posted 4 years ago
Nice gloves but feel cheated by the price I paid full price when they arrived they had a half price sticker on them .
Helpful Report
Posted 4 years ago
Karrimor is rated 4.1 based on 6,503 reviews