Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,505 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was charged £69.99 ordering directly from the Karrimor website, when the trainers arrived they were in a box from Sports Direct and were being sold as end of line at £20! they refused to refund the difference! Dreadful customer service when I contacted them about it - basically said "unlucky"!!”

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Posted 4 years ago

“@Karrimor a very bad customer service... You billed me a bag a full price while you sell it 50% in your store... Karrimor Cougar 70+10 Rucksack #badcustomerservice #mauvaisservice”

Helpful Report

Posted 4 years ago

“I bought a ladies pink Berry Sierra jacket. I was pleased with the colour and it seemed wind proof ok. It also stated it was breathable which is why I purchased it and this was what was important to me as a cyclist doing shorter cycles. It showed this jacket could be used for cycling and running. However after wearing it for the first time today and cycling only 8 miles the jacket made my clothing underneath wet and damp I could feel the wetness accumulating inside the jacket not very nice in the winter for this to happen. Just a warning for other cyclists and runners these jackets are not breathable enough for cycling or running which is a shame”

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Posted 4 years ago

“I paid £39.99 for a pair of walking poles (and £9.99 postage) . They arrived in good time and I like the poles. However, they have a sale price tag of £19.99! I see others have complained of the same practice by Karrimor. My family has been using their poles for many years but will look for a different (and hopefully more honest) manufacturer in future. Shame on you Karrimor!”

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Posted 4 years ago

“If I could give a "minus points" review, I would. I have ordered the items with discount, from SporsDirect/Karrimor, but they charged money from my account without any discounts. The total price on SporsDirect was 65,99 EUR + 10 EUR for delivery and the withdrawal from my card by SporsDirect is 160,80 EUR. I cancelled the order before it was processed, but instead of cancelling I have received the confirmation that "your order is processed". This is just cheating. They mislead with the discounts, charge something different and ignore the messages.”

Helpful Report

Posted 4 years ago

“After buying three pairs of Karrimor boots on sale the first pair peeled apart, the second leaked and I don’t hold out much hope for the third pair. Karrimor make cheap tat and sell it dear. Do yourself a favour and avoid them like the plague!”

Helpful Report

Posted 4 years ago

“Brought some karrimor walking. Advertised as being waterproof. But every time went feet came back soaked. Even if its wasn't raining just jew off the grass. Also after 5 months of having them the sole has began to come off one of the boots. I got in touch with karrimor/sports direct. They said its not a manufacturer fault, they are unable to send me a replacement or refund. But I think is the boot isn't waterproof or able to least more 5months then I think it there is a fault. Don't waste your money!!”

Helpful Report

Posted 4 years ago

“I ordered a number of items and paid full price. When the items arrived sale tags were attached showing reduced prices! I have tried to make contact in every way possible to complain using the online contact form, email and by finally by post (no phone contact available) Given I ordered these products in August and it’s now late October I am extremely annoyed that no one has made contact.”

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Posted 4 years ago

“Appalling. Still not received goods”

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Posted 5 years ago

“Great trousers for the price, shame the courier communications let you down - paid for next day delivery which I had to chase and came last minute”

Helpful Report

Posted 5 years ago

“Speedy delivery and neat package. Sorry, though, that I did not get the 50% discount stated on a tag on the jacket. Otherwise perfect.”

Helpful Report

Posted 5 years ago

“Love the pacs but bought the SF 30 thinking side pack attachments would work... if there was a little clarity before buying I would’ve known to get the SF 45 Hopefully I can send the SF 30 back and get the 45 instead and be reimbursed.”

Helpful Report

Posted 5 years ago

“Disappointed , jumper arrived with price tag £21.99 but I was charged £42.99 plus postage . No way of contacting you so I have sent it back ( costing me £5postage. So no jumper and out of pocket by £10post. No happy”

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Posted 5 years ago

“Bought a pair of walking boots as I have had 2 pairs previously and so no problem with them. I have been charged £74.99 + pp but on the box the label says '50% off £37.99'. Why have I been charged the full amount?”

Helpful Report

Posted 5 years ago

“This would have been 5 out of 5, but Sports Direct, who appear to be Karrimor's agents really upset me by charging me £59.99 for the walking shoes. OK, they're excellent, but when they arrived the box clearly marked the price as 50% off, i.e. £29.99. I challenged and of course was told "excuse/excuse/excuse", but no money back. A deal is a deal even if you know you've been taken for a ride. Not happy am I. As close to theft as you can get, and a Nast taste in my mouth.”

Helpful Report

Posted 5 years ago

“I paid over £50 for two items. When they arrived I was surprised to see both had Sports Direct 'up to 50% off' labels showing. Looking at the Karrimor website I see that many others have fallen foul of this. It's not good PR for Karrimor, Sports Direct or Mike Ashley? I sent an email to Karrimor but have not had a reply.”

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Posted 5 years ago

“Took a long time for the order to be processed and dispatched”

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Posted 5 years ago

“Well impressed very good service. Well done.”

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Posted 5 years ago

“Very quick delivery and items as described”

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Posted 5 years ago

“I ordered two items from the Karrimor website, running shoes for £59.99 and running socks for £13.99. Delivered promptly with the next day service. All good EXCEPT both items have a 50% OFF sticker on them. The prices I paid are crossed through, with lower prices £34.99 and £6.99 written over. Why was I expected to pay the full price when the items I received are so clearly marked down? I asked if they would refund the difference between what I paid and the prices that are marked on my items but they declined. Shabby.”

Helpful Report

Posted 5 years ago

Karrimor is rated 4.1 based on 6,505 reviews