Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.34

4.3 Rating 1,321 Reviews

82 %

of reviewers recommend Providoor

4.3

Based on 1,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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English

“Providoor provide a really wonderful experience. Ordering from our favourite restaurants during lockdown (and beyond) has made our 2021 occasions feel special and not like just another night at home. Perfect for when you want something a bit fancy but don’t want to spend hours cooking.”

Helpful Report

(Indu) - Posted 3 years ago

Hi Alexandra, Thanks for your review and feedback. We are so delighted to hear that you have enjoyed your experiences with us. Thank you for your support of Providoor and our restaurants. - The Providoor team

Posted 3 years ago

“We ordered dinner from Atlantic and dessert from Botanical, which made our New Year’s Eve very special. We are most grateful to Providoor and the restaurants for making this possible.”

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(Botanical-hotel) - Posted 3 years ago

Hi Greg, Thanks for your review and feedback. We are so happy to hear that you were able to have a special celebration with your Providoor experience. Thank you for your support of Providoor and our best restaurants. - The Providoor team

Posted 3 years ago

“As parents of young children, the logistics of dining out are hard at this moment of of our lives so to have incredible food in the comfort of our own home is amazing! It’s so easy to pull together and makes an at-home date night that bit more special.”

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(Indu) - Posted 3 years ago

Hi Natalie, Thanks for your review and feedback. We are so happy to hear that you have had a lovely experience. Thank you for your support of Providoor and our restaurants. - The Providoor team

Posted 3 years ago

“Great service, I picked up and it was very smooth. Excellent instructions.”

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(Davids) - Posted 3 years ago

Hi Lucy! Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor and Melbourne's best restaurants. - The Providoor team

Posted 3 years ago

“Reliable delivery, well packaged to stay fresh, great variety of cuisines and banquet options to choose from to celebrate special occasions safely in covid times.”

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(Manta) - Posted 3 years ago

Hi Bridget, Thank you for taking the time to share your feedback. We are so glad to hear you had a great experience ordering through Providoor. Thank you for your support! -The Providoor Team

Posted 3 years ago

“Website is good! When I received the delivery, it was missing some instructions, only got the scallop instructions, twice. But found them online.”

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(Manta) - Posted 3 years ago

Hi Winnie, Thank you for taking the time to share your feedback. We are so happy to hear you have enjoyed your Providoor orders. However, we're so sorry about the missing instructions. Please let us know if we can be of further assistance. -The Providoor Team

Posted 3 years ago

“my order arrived at midnight on a hot night in Melbourne and was left outside overnight, I had to through all the items away”

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(Pastuso) - Posted 3 years ago

Hi Lisa, Thank you for sharing your feedback. We're sorry you were disappointed with your recent experience. It appears that for your most recent order you selected overnight delivery (Midnight - 8AM). Please know we are working to offer more delivery window options in the future. - The Providoor team

Posted 3 years ago

“In love with the quality, experience and service! Will be enjoying Providoor again, soon!”

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(Indu) - Posted 3 years ago

Hi Andrea, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Amazing food - the sort you would never make u too ourself at home. Excellent communication. Overall a wonderful experience that made out evening very special”

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(Maha) - Posted 3 years ago

Hi Elisabeth, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. Thank you for your support! -The Providoor Team

Posted 3 years ago

“We were very happy with the service and quality of the meal; made a lovely safe, at-home New Year's Eve celebration. Received a text message the day prior and again once the mail was delivered. This is the third time we have used this service and have been very satisfied. Thank you.”

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(Indu) - Posted 3 years ago

Hi Linda, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“This was our 8th time using Providoor, not so slowly making our way through them all. We’re yet to find a restaurant or even meal we haven’t loved.”

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(Supernormal) - Posted 3 years ago

Hi Katherine, Thank you for taking the time to share your feedback. We are so very happy to hear you have enjoyed your numerous experiences with Providoor. Thank you so much for your lovely support! -The Providoor Team

Posted 3 years ago

“Very yummy food and brilliant for our New Year’s Eve dinner !!! Such a saviour during lock down.”

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(Xopp) - Posted 3 years ago

Hi Madelaine, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“With COVID and a newborn, investing quality time into our relationship has been difficult. Providoor has allowed us to carve out an hour or so to enjoy each other’s company and have some delicious food. It also means we can do date night on a flexible schedule and do it safely. Providoor is now our date night go to!”

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(Maha) - Posted 3 years ago

Hi Jacqueline, Thank you for taking the time to share your feedback. We are so delighted to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Love that as a parent of young kids we can still have a ‘date night’ in with amazing food that requires little preparation.”

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(Mejico) - Posted 3 years ago

Hi Elizabeth, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Easy ordering, delivery in perfect time. Food f delicious easy to prepare. Highly recommend”

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(Mejico) - Posted 3 years ago

Hi Margaret, Thank you for taking the time to share your feedback. We are so glad to hear you had a lovely experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Had a Providoor banquet delivered to Mornington peninsula for New Years Eve. The quality of the food and delivery service are second to none- definitely recommend!”

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(Hanoi-hannah) - Posted 3 years ago

Hi Lily, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Love Providoor but our last order from Atlantic was terrible. Some was actually not edible. Disappointed bc it was $200 worth of seafood on New Year’s Eve.”

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(The-atlantic) - Posted 3 years ago

Hi Louise, Thank you for sharing your feedback. We're sorry to hear of your recent experience and would like to look into this further with you. A member of our Customer Support team will reach out to you via email right away. -The Providoor team

Posted 3 years ago

“The food was outstanding, the menu creative and the taste wonderful. The process was easy and simple to use. Overall it was a great experience and one I will do again.”

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(Supernormal) - Posted 3 years ago

Hi David, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“We just had the Supernormal Xmas meal delivered. The delivery process worked perfectly and the food was to die for....... Well done!!!!!!!!!!”

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(Supernormal) - Posted 3 years ago

Hi Colin, Thank you for taking the time to share your feedback. We are so glad to hear you had a wonderful experience ordering through Providoor with Supernormal. -The Providoor Team

Posted 3 years ago

“Always reliable, perfect for Christmas, would recommend to anyone”

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(Supernormal) - Posted 3 years ago

Hi Jessica, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

Providoor is rated 4.3 based on 1,321 reviews