Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.36

4.4 Rating 1,304 Reviews

82 %

of reviewers recommend Providoor

4.4

Based on 1,304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 24th January 2023

Dee

Providoor 5 star review on 11th January 2023

Verity

Anonymous

Anonymous // 01/01/2019

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English

“Food was excellent but delivery did not follow my order. It arrived in early afternoon when I asked for it overnight before 8am !”

Helpful Report

(Longrain) - Posted 2 years ago

Hi Brian, Thank you for taking the time to share your feedback. We're sorry to hear of your experience. I can see that you have been in contact with our Customer Service team in regard to your order. Please let us know if we can be of further assistance. -The Providoor Team

Posted 2 years ago

“This was my first time Providoor experience and I'm converted! I thought it didn't make sense to pay for fine-dining only to then have to prep the food and clean up afterwards. However, the prep process with a bunch of mates ended up being a highlight of the evening. And avoiding needing to organise and pay for babysitters and restaurant-priced booze meant we had an awesome dining experience without the usual sting to the wallet. Looking forward to the next experience.”

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(Davids) - Posted 2 years ago

“Ease of absolutely everything from ordering to delivery and 'cooking" to plating up was fabulous and fun! More than met our high expectations, and although nothing beats the in house dining experience, this runs a very close second - and best part - you can enjoy fine dining in your pj's!!! Was not our first time and will definitely not be our last!”

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(Entrecote) - Posted 2 years ago

“Such a wonderful experience. I bought this as a gift for my friend and she absolutely loved it!”

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(Three-blue-ducks) - Posted 2 years ago

“Was a bit skeptical at first, as I have never been one for any kind of food deliveries. BUT BOY did I enjoy this one! Very impressed and will be fine dining again in the near future”

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(Grossi-a-casa) - Posted 2 years ago

“China Doll was fantastic with every dish adding something to our palate. It was the first time we had ordered China Doll but it won’t be the last. The Mossman Curry was amazing!”

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(China-doll) - Posted 2 years ago

“Have really enjoyed my Providoor experience. Food is delicious and easy to collect. Servings are generous, and there are some really great resturants available.”

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(Maha) - Posted 2 years ago

“Providoor were excellent to deal with. Having to cancel the first order due to covid, they made the refund process so simple. The tracking of your order is easy to use. Overall, an excellent experience. Would definitely order again”

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(China-doll) - Posted 2 years ago

“Accommodating to every request and providing delicious meals”

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(Grossi-a-casa) - Posted 2 years ago

“Love this company. Able to access restaurant quality food without getting out of my comfy pants. Easy to order and track delivery. Instructions are clear and soundtrack helps set the mood. Well done Providoor!”

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(Maha) - Posted 2 years ago

“On time, easy and yummy! Will def order again”

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(Maha) - Posted 2 years ago

“We've had several meals through Providoor and would usually rate it 4 or 5 out of 5. This one that included 2 x Nour's vegetarian banquet 1 x Nour's Autumn festive menu for 2 was not up to the usual standard. The roasted eggplant was squashed and had to be resurrected before placing in the oven. I guess this happens from time to time and the eggplant was tasty. Our main problem is that most of the dishes had multiple ingredients. These were usually provided in a labeled paper bag with the name of the dish on it. Once each of the ingredients was removed from the bag, we were often at a loss because the individual ingredients were not labeled. The instructions used names with which we weren't familiar and the dishes were also unfamiliar. Before long we had a kitchen bench covered with unlabeled packages and with those of us cooking attempting to decipher what they were and into which dish they went. If you want a better rating next time, Nour, make sure you clearly label ALL ingredients. Providoor, I'm disappointed that this is not a requirement for restaurants that use your service.”

Helpful Report

(Nour) - Posted 2 years ago

Hi Ian, Thank you for sharing your review. I'm so sorry to hear that the instructions did not seem to match up with the ingredients and it was difficult to follow and enjoy the process. We appreciate you sharing your feedback and please know that we will pass this on to the team at Nour. -The Providoor team

Posted 2 years ago

“Loved the food and the way the food was packed and stored, convenient way of eating on weekend”

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(Maha) - Posted 2 years ago

“An amazing dinner from Taxi Kitchen provided by Providoor saved what was looking to be a pretty glum birthday after being hit with COVID and having to cancel our trip away!! Thanks Providoor for a safe and prompt service.”

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(Taxi-kitchen) - Posted 2 years ago

“Great food from Supernormal, easy to prepare with detailed instructions.”

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(Supernormal) - Posted 2 years ago

“I gave a Maha feast as a belated Christmas gift and ended up assisting in the preparation of it as well as tasting some also. Everything was clearly labelled and the directions were easy to follow making it not only tasty but a fun experience also.... a nice touch was the spotify suggestion for background music adding to the atmosphere.”

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(Maha) - Posted 3 years ago

“Delivered on time, great communication, no complaints”

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(Three-blue-ducks) - Posted 3 years ago

“Yummy food from Bar Lourinha was delivered on time, with notifications and as expected! A no hassle, delicious dinner”

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(Bar-lourinha) - Posted 3 years ago

“I have ordered a few times from different restaurants, and never have I had an issue. Delivery is always on time, items are packed well and cared for and the food… delicious!”

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(Maha) - Posted 3 years ago

“Excellent quality and very generous portions”

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(Three-blue-ducks) - Posted 3 years ago

Providoor is rated 4.4 based on 1,304 reviews