“Top customer service. Bottle went missing for over 2 months with Australia Post. Prompt replies to follow-up, although not much could be done until AusPost finalised their investigation. On the parcel being officially lost, sent out a replacement via courier with same-day arrival.”
“I have placed a number of orders with Kent Street Cellars, and have been very satisfied with the ordering process, product quality, and especially the prompt deliveries.”
“I had my parcel taken from out the front of my door after it was deliver promptly. I contacted KSC and they sorted it with AusPost and had a replacement organized to arrive before Christmas. Extremely happy with the guys and I am a returning customer and will be back again.”
“If I could give 6 stars I would. Kent Street Cellars are simply fantastic. I live in southern New South Wales (Narooma), so not metro Sydney. I ordered one day and my order was here the next!!!!! I couldn’t believe it. Their range is broad, prices great but their customer service and delivery are absolutely exemplary.”
“I ordered early for my brother's birthday and KSC delivered exactly on the day as I had requested ... and my brother loved the Annan whiskey.
Well-stocked, efficient and courteous. Thanks!”
English