“I discovered Kent st Cellars after searching for a difficult to source wine. I'm so glad I found them, the price was surprisingly inexpensive so I saved a good deal of money on my purchase and didn't have to leave the house. Delivery to WA was quick so 5 out of 5 from me Kent.”
“Very spot on. exceptional service. great communication with seller. delivery is fast and reliable. JUST SLIGHT DENT ON THE CASE, though it was well packed, so probably its already been there before it was packed.”
“Kent Street Cellars
Its like having a cellar at the bottom of your garden.
you get to look around contemplate a meal and the wine that would suit and then order it.
As one does after a good meal with friends and retire to the "smoking room" Kent street Cellars has a large select of sprits to accompany the situation”
“I bought from this company as a buyer from the UK for a customer based in Australia who had just got married. The online ordering was hassle free and very straightforward. They were also quick to answer any questions. Delivery was fast and efficient. Thank you”
“I was disappointed with the use of Aramax for delivery. They did not adhere to requiring a signature on delivery and left the purchase down in the apartment foyer without making sure that it was going to be received. This is extremely poor when buying expensive spirits.
I have found this to be the case when receiving any packages from Aramax, please look at using a better courier.”
“Very disappointed with the my order #71894 which was confirmed on my purchase date on 31/12/2022, I still have not received any notice after almost 3 weeks now regarding my delivery. I have sent email last week to your customer service to request a refund if I cannot receive the two bottles of wine by today 16/1/2023 but have not got any reply back from any of your customer service representative.
So I would not recommend to my friend of any of your online purchase and doubt that I would purchase any wines from your online website anymore.”
“Very disappointed at your choice of courier. My bottles were sitting at their Brisbane depot damaged since 4 January and if I hadn’t queried the delay and you hadn’t sent my query to your courier, the courier would not have let you know. Still waiting for replacement order.”
“Hi I have not received the whisky i ordered.
The courier company couriers please is totally unreliable. Firstly the tracking order said expected day of delivery is today 6/1/23. Then all of a sudden on 4/1/23 I received a phone text message said it was arriving that day. My whole family was at home on this day expecting the delivery. No one came. I got a message said the driver came and I was missed. This was impossible. I was waiting for it since I got the text message said it was arriving. There was no card left outside the house either.
I got into the couriers please website to arrange for redelivery on yesterday and also lodged a complaint. Pls follow up on your end and get back to me.
If the whisky had gone missing. I request a refund.
Thank you”
“I paid for 2 bottles of Champagne I ordered for New Years Eve and I've yet to receive it. order 71274 ordered 21 Dec. 2022. I contacted customer service last week and havent received a follow-up.”
