“I was invoiced correctly for the wine vintage I had ordered but a later vintage was deliverd, which I did not notice until I started to stack the bottles into the cellar. I was not informed about the substitution and the issue would have gone to the keeper had I not noticed it.
I was offered a price adjustment (as the vintage supplied was being sold at a lesser price) which I accepted, but I am disappointed that this was not flagged at the time of purchase.
Score 4/10”
“Really smooth and easy to facilitate . Extensive choice and prompt and efficient delivery with plenty of notification on actual delivery day and time !”
English
