“Ordering and delivery experience A1, 5 stars. But way, way, way too many emails from you to the point I had to unsubscribe which dragged you down to 3 stars.”
“Enjoyed every drop ordered. Delivery always prompt and efficient. The problem comes down to marketing online. The wines offered often have these 'Buy Now' buttons. One is obliged to press these to discover the price. If it is unwanted or too expensive, an auto-prompt email follows reminding one disingenuously that an order may be incomplete.
Too contrived and aggressive a marketing ploy for me. so I no longer investigate these wines. What a pity, because, had the price been transparently provided, instead of what seem tricksy ploys, I would probably explore more.
Perhaps this strategy exists because it brings greater profit to the company, but I do not believe it provides greater ease of selection to the customer.
Thank you.”
“I have ordered from KSC on a few occasions now, I have been extremely happy with the products received and the time in which the products are delivered, always within 2 working days”
“I have used KSC on several occasions now, not only do they have a fantastic range of very interesting wine s and amazing prices, their delivery service is fantastic. Will continue to use KSC whenever I need great wines from around the world.”
“Kent Cellars had the particular wine I was looking for and also at the lowest cost. Delivery was a little longer than I had hoped but all was good in the end. The wine met my expectations.”
