“Had an issue with delivery, Auspost fault, Adam at Kent Street Cellars resolved on my behalf, well pleased with the customer service, would highly recommend !”
“Delivery special request (specific date for delivery) was last minute so entirely my fault but the office kindly made it happen.
Any chat questions asked were returned with full responses with a rate of 100% frequency.”
“Delivery is extremely fast and leaves the big guys for dead. Great customer service. We order from Melbourne because Kent St Cellars have great prices and their delivery is faster than local suppliers.”
“Excellent Customer Service , particularly when the product I ordered was not available, I was immediately contacted an offered a refund or an alternative product which was in stock”
“Firstly you were the only Cellar I could find that stocked my favouriare pinot noir.
Secondly it was easy to order and lastly the order arrived on time and you even kept me informed as to when it would arrive.
Thankyou”
English