“No problem with Kent Street Cellars as a business as they processed my order promptly . However I have a major problem with the couriers they used and the instructions those couriers were given. The order was an incredibly expensive bottle of French champagne for my son’s wedding. Without consultation whether it needed to be signed for (one would think so for a $360 bottle of champagne) it was left on my front step in full view of the road (and I don’t have a fence)! Luckily I have security cameras and saw the above occur so I had to leave my seminar and get home as quickly as possible (while I watched the parcel on my front steps via my phone)! I’m 70 and don’t need this type of stress. Kent cellars you need to have a criteria re costs of parcel being sent and whether it should be signed for !!!!! It will make me think twice before I order from you again.”
“I live on the Gold Coast Qld and my orders from Kent Street Cellars always arrive quicker than any other distributer. They also stock a wide range of Excellent quality wines & champagne.”
“I really like shopping at the Kent Street Cellars , great choice , good prices ( sometimes could be better) and really like your delivery it's great.
Thank you,”
“I ordered my champagne on 1 Sept and still haven’t got it. (Was meant to get it on 3rd Sept on the tracker) And it’s 16th Sep today.
Lucky I did a test run with one bottle. Was about order a case.”
“Seem to still have a really good range (I used to use you when I lived in Sydney up to 10 years ago) now on the Sunshine Coast, so concerned Shipping costs might be prohibitive. Enjoyed receiving my favourite AIX rose 375ml size but have discovered I can get it here cheaper minus freight.”
English
