Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,541 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products and great information.”

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Posted 9 months ago

“Great service and shipping”

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Posted 9 months ago

“Love the glucose/ketone monitor. I had a problem with some of the strips not working and Keto-Mojo replaced them right away. Excellent customer service and a great product.”

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Posted 9 months ago

“I'm very happy with the Keto-Mojo Ketone/Glucose meter. Thank you.”

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Posted 9 months ago

“I got a Keto-Mojo device for a family member at the recommendation of a medical provider. I found the information on the Keto-Mojo site to be very helpful (recipes, education, etc.) and found the company did a great job communicating and getting us up and running with the device. Thank you, Keto-Mojo!”

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Posted 9 months ago

“I love this company! I love their recipes, their products and their newsletters. It keeps me motivated to stay on the Keto track and well informed of my body. I also like their app so I may manage my clients health as well.”

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Posted 9 months ago

“Good hardware and service”

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Posted 9 months ago

“The videos for using the product could use a little enhancement. The video should have instructions on best practices for opening the testing strips or using the finger lance. Some of this may be common sense, but some of it needs to be talked about. For example, loading the lance tool, it was initially cumbersome to remove the cap. I figured it out quickly enough, but i could have easily broken it. Twisting the lance top you have to be careful not to bend it. After the first try, i got it. Maybe separate instructional videos can be made for those needing help with a specific part of the testing process.”

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Posted 9 months ago

“excellent product”

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Posted 9 months ago

“I rely on this product to keep me in check while on my keto/carnivore diet. It helps me follow my ketone and blood glucose levels for optimal weight loss. I would/have recommend this product to family/friends, it is easy to use along with the app.”

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Posted 9 months ago

“Pleased with having two meters in one case”

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Posted 9 months ago

“Thank you. Love the product.”

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Posted 9 months ago

“Strips for the newes reader (GK) are only available in the US. Their Europe division does not sell them. Product is perhaps best used by someone who does not travel extensively outside the US. No mention of this was on the Amazon US site.”

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Posted 9 months ago

“This is a really effective part of my keto journey. It's accurate and fast and easy to use.”

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Posted 9 months ago

“Excellent”

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Posted 9 months ago

“Website is easily navigatable and easy to order from.”

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Posted 9 months ago

“Easy to use !”

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Posted 9 months ago

“easy to use”

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Posted 9 months ago

“Sehr geehrtes Keto-Mojo Team, vielen Dank für Ihre E-Mail und die Einladung zur Bewertung. Leider kann ich derzeit keine positive Rückmeldung geben, da meine bisherigen Erfahrungen mit Ihrem Produkt, dem Kundenservice und der Software insgesamt enttäuschend waren. Meine Bestellung (Nr. 45263-EU) enthielt das Gerät mit 10 Teststreifen sowie ein zusätzliches Paket mit 60 Streifen. Am 20.03.2025 habe ich mich mit einer einfachen Frage an Ihren Support gewandt. Bis heute habe ich weder eine Antwort noch eine Eingangsbestätigung erhalten. In Ihrer Nachricht betonen Sie Ihren erstklassigen Kundenservice – leider kann ich diesen in meinem Fall nicht bestätigen. Auch mit der Software bin ich unzufrieden. Trotz der Bestellung von 60 zusätzlichen Streifen werde ich regelmäßig zu Beginn der Nutzung aufgefordert, weitere Streifen zu kaufen. Dies wirkt aufdringlich und ist in der Nutzung störend. Darüber hinaus funktioniert das Gerät nicht immer zuverlässig. Bei einigen Messungen ist das Gerät direkt im Anschluss abgestürzt oder hat den Fehlercode E2 angezeigt. Ehrlich gesagt entsteht bei mir der Eindruck, dass nur positive Bewertungen gewünscht sind. Stattdessen wäre mir sehr geholfen, wenn meine Support-Anfrage einfach beantwortet würde. Abschließend noch ein Hinweis: Da ich eindeutig aus Deutschland bestellt habe, wundert es mich, dass Ihre Kommunikation ausschließlich auf Englisch erfolgt. Ich hoffe auf eine baldige und hilfreiche Rückmeldung zu meinen offenen Fragen. Mit freundlichen Grüßen”

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Posted 9 months ago

“El medidor está bien, pero se acaba el stock en la página web de lancetas y tiras cetonas muy rápido. Asi que estoy esperando que haya stock!”

Helpful Report

Posted 9 months ago

Keto-Mojo is rated 4.7 based on 16,541 reviews