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Keto-Mojo Reviews

4.7 Rating 16,972 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 16,972 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466,
952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

I reached out to customer service on live chat, but couldn't attach photos of my defective ketone strips, so was advised to email the photos. I did that. No response. Reached out via email again. No response. I had six or seven of my ketone strips with red lines through the end that goes into the meter, which made them unreadable. The strips are not inexpensive, so having a week's worth of defective ones was disappointing. Customer service not responding is disappointing. I really like the system otherwise but would certainly like to have my defective strips replaced. Thank you for your attention.
Helpful Report
Posted 6 days ago
Yo cuido de mi esposa y por esa razón debo usar keto-mojo en su nombre. Tendría alguna sugerencias: - La posibilidad de usar el medidor para los dos (pra simplificar las cosas). De hecho lo comenté en mi primera respuesta de evaluación, pero no he recibido respuesta. - Compartir fácilmente los profesionales de la salud que nos guían las lecturas o eventualmente algún informe del panel de control.
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Posted 1 week ago
all of the test strips do not work
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Posted 2 weeks ago
I have been trying to use the practitioner portal, and I have clients who have accepted and are in my group, but I cannot see their information. Attempts to reach out to support and follow their instructions have not panned out. I have asked my followers/clients to purchase your product so they can look at their graphs and stats with me, but I can't follow through. This feature isn't a feature if it doesn't work and wastes clients' and my time.
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Posted 2 weeks ago
Not accurate not happy with keto mojo
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Posted 2 months ago
Keto Mojo ketone test strips are too expensive. If Keto Mojo ever offered a discount of any kind, I would use and buy them much more often.
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Posted 3 months ago
This last set of glucose strips is having frequent E-4 errors.
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Posted 3 months ago
I ran a glucose test with a new strip within an hour of having a blood draw at doctor office for an annual physical. Both on the same 12 hours fast. Lab glucose was 92. Keto-mojo was 122!
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Posted 4 months ago
I purchased Keto and Glucose test strips and when tested with the control drop, they registered out of range. I called the 800 number and left a message asking for help and did not receive a call back. William Neil. 608-632-2347
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Posted 4 months ago
At least three of the test strips have come back with either E4 or E2 error. It's really frustrating with as much as these costs that I am wasting them when I'm trying to test.
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Posted 4 months ago
- Expensive shopping cost - Slow delivery with no estimated delivery date - the new packaging is a pain to take out the stick without touching all over the test area. Hence uncertain reading
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Posted 4 months ago
I havent received it yet
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Posted 5 months ago
The shopping was great- the product isn’t working to take my blood. It won’t pop up at all.
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Posted 5 months ago
my order is at the post office with postage due. I can’t get it till next week because of the holidays the weekend and work. I understand problem with holidays but not postage due.?
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Posted 5 months ago
I bought the glucose strips and I am terribly disappointed with the new format. It is extremely difficult to open the strip because the wrapping is so tight, and on top of that, the measurements are made difficult because the blood sample doesn't run well along the strip. Very disappointed with the change.
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Posted 6 months ago
I feel that keto mojo items are overpriced, just saying it.
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Posted 7 months ago
Shipping is dead slow. Ordered strip combo pack. It is shipped from Salt Lake City. I live about 192 miles south of SLC. You sent my strips to Whittier, California. From there, it seems to have gone by slow boat to North Korea. It eventually arrived almost two weeks after ordering. I'm old and not in great shape, but I think I could have walked there and back faster. Meter is moody about syncing to the app. I follow the destructions carefully. Sometimes it works. Often I have to manually enter the results. No bueno. Yes the meter is on before I tap Sync. No, there are no test strips in the meter. Yes the the meter is less than one inch from the phone. No, there is no excuse for such poor performance.
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Posted 8 months ago
I've been having delivery issues with the last 2 orders... I know this isn't Keto-Mojo's fault, but it's atypical.
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Posted 9 months ago
I want to make sure I am in ketosis. 15$ to test blood sugar. 50$ to make sure you are in ketosis. Its a rediculous price. So I will just not. Ill sell the test kit or give it to someone with insulin issues. Cant buy the test strips on Amazon, so I basicly got ripped off.
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Posted 10 months ago
Constant connectivity problems and no way to enter any info manually
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Posted 11 months ago
Keto-Mojo is rated 4.7 based on 16,972 reviews