Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,403 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took me over a month to get my order. I was told there was a delay several times. Then I was told to pick it up at my local carrier. What? No name no address just "local carrier." Call me stupid, but I did not know that was another way to say Post Office. So after a month, several emails, and several phone calls, I finally picked my order up at the post office yesterday. This was not a good experience. Unfortunately, I will probably have to order from you again because it is the only place I can find glucose strips without buying keto strips too. And I test glucose way more frequently than ketones. And I can't afford to pay $60 a shot to collect keto strips I won't ever use.”

Helpful Report

Posted 10 months ago

“ordered Kickstart Guide: Keto for Beginners (digital e-Book) and asked how to access and Keto-Mojo said would get back to me with instructions but this never happened. Confirmation#LHD1lAEVQ DonKleinsek kleinsek@gerigene.com”

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Posted 11 months ago

“Constantly having to calibrate it. Can’t depend on reading. Usually 20+- points different than my wife’s glucose meter. Also same difference when I get labs done. Cost too much if I have to calibrate each time and can’t depend on reading.”

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Posted 11 months ago

“I enjoy using Keto-Mojo+. But have written in about an issue with syncing my readings. Was told to do something in settings but cannot find in settings what I was told to do. Machine tells me to delete readings. I go thru process and it won’t delete.”

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Posted 11 months ago

“The problem is the app. I spent all this money for strips only to have my account deleted of the app and no answers from technical support.”

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Posted 1 year ago

“I was never able to find how the interface between the keto-mojo and the cellphone appt worked together. Never found anything to explain the cellphone appt features and how to use. Had to figure it out on my own.”

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Posted 1 year ago

“Im having problems with this order of ketone strips. The perforation between the strip packaging is not tearing cleanly, and it’s sometimes exposing two strips at once. Im having to carry nail scissors to open them.”

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Posted 1 year ago

“I mentioned that I was overwhelmed by setting it up and no one reached out to assist. I feel your support is minimal — just sell product.”

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Posted 1 year ago

“Some of the test strips seemed to be bad as they show up as an error reading. I'm using an appropraite amount of blood and I make sure the test strip is inserted properly... This could get pricey.”

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Posted 1 year ago

“I have tried to call to get help because I could not get an account set up. All I can do is order. No one will answer your phone--very disappointed. Especially since Dr. Sefried recommended you.”

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Posted 1 year ago

“Each of the two times I have ordered from Keto-Mojo, there is a problem tracking the order and it takes a week longer to receive it. Also there insistence that they only return calls late in afternoons (on the east coast is just sill). I guess it saves money?”

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Posted 1 year ago

“No mention of strips! There should have been AT LEAST ONE strip includedi n the kit(?) as well as at least ONE lancet (?)! Where is the QC? How do we know it is functioning properly? Disappointing.”

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Posted 1 year ago

“I really wish that the strips weren't individually wrapped. Super wasteful and annoying to unwrap each time. Other than that, I'm happy with my purchase!”

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Posted 1 year ago

“I don’t think the blood glucose reader is accurate. Fasting glucose of 130 then 128 etc….16 hour fast”

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Posted 1 year ago

“love love love the product. the APP however keeps giving a sync error. support said reinstall; but it didn't work :(”

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Posted 1 year ago

“You sent me the wronge thing and I still hade too psy full price for my things. No discount at all.”

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Posted 1 year ago

“Tested with another meter glucose off 20 points and can never get Bluetooth to connect always have to reconnect it”

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Posted 1 year ago

“There seemed to be a breakdown in communication between customer service and shipping. I stated in several emails that I was interested in quicker delivery service. I had to wait More than a week to receive my order. That’s unheard of these days. So your next question on here is, “was your delivery on time?“ so my question would be on time according to who? I will have to answer this question with a resounding no. The other comment I need to make is that I was not told that I would need to purchase additional items for the calibration portion. I paid 20 bucks and find that I need other things. Not very happy about that either.”

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Posted 1 year ago

“The amount of bad ketone strips is unacceptable!”

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Posted 1 year ago

“order took too long to receive and cost me extra money because I had to get produce elsewhere when it wasn't arriving”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 16,403 reviews