Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,090 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was never able to find how the interface between the keto-mojo and the cellphone appt worked together. Never found anything to explain the cellphone appt features and how to use. Had to figure it out on my own.”

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Posted 8 months ago

“Im having problems with this order of ketone strips. The perforation between the strip packaging is not tearing cleanly, and it’s sometimes exposing two strips at once. Im having to carry nail scissors to open them.”

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Posted 8 months ago

“I mentioned that I was overwhelmed by setting it up and no one reached out to assist. I feel your support is minimal — just sell product.”

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Posted 8 months ago

“Some of the test strips seemed to be bad as they show up as an error reading. I'm using an appropraite amount of blood and I make sure the test strip is inserted properly... This could get pricey.”

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Posted 8 months ago

“I have tried to call to get help because I could not get an account set up. All I can do is order. No one will answer your phone--very disappointed. Especially since Dr. Sefried recommended you.”

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Posted 9 months ago

“Each of the two times I have ordered from Keto-Mojo, there is a problem tracking the order and it takes a week longer to receive it. Also there insistence that they only return calls late in afternoons (on the east coast is just sill). I guess it saves money?”

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Posted 9 months ago

“No mention of strips! There should have been AT LEAST ONE strip includedi n the kit(?) as well as at least ONE lancet (?)! Where is the QC? How do we know it is functioning properly? Disappointing.”

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Posted 9 months ago

“I really wish that the strips weren't individually wrapped. Super wasteful and annoying to unwrap each time. Other than that, I'm happy with my purchase!”

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Posted 10 months ago

“I don’t think the blood glucose reader is accurate. Fasting glucose of 130 then 128 etc….16 hour fast”

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Posted 10 months ago

“love love love the product. the APP however keeps giving a sync error. support said reinstall; but it didn't work :(”

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Posted 10 months ago

“You sent me the wronge thing and I still hade too psy full price for my things. No discount at all.”

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Posted 11 months ago

“Tested with another meter glucose off 20 points and can never get Bluetooth to connect always have to reconnect it”

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Posted 11 months ago

“There seemed to be a breakdown in communication between customer service and shipping. I stated in several emails that I was interested in quicker delivery service. I had to wait More than a week to receive my order. That’s unheard of these days. So your next question on here is, “was your delivery on time?“ so my question would be on time according to who? I will have to answer this question with a resounding no. The other comment I need to make is that I was not told that I would need to purchase additional items for the calibration portion. I paid 20 bucks and find that I need other things. Not very happy about that either.”

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Posted 11 months ago

“The amount of bad ketone strips is unacceptable!”

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Posted 1 year ago

“order took too long to receive and cost me extra money because I had to get produce elsewhere when it wasn't arriving”

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Posted 1 year ago

“My first interaction with keto mojo was good but since receiving the product I have called and emailed twice asking for help with absolutely no response. I even asked to return the product since there is no customer service still did not receive a response.”

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Posted 1 year ago

“I constantly have to uninstall and reinstall the app to get the monitor to sync with my monitor. It's very frustrating.”

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Posted 1 year ago

“Poor service”

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Posted 1 year ago

“I am so disappointed that the app does not work in my area.”

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Posted 1 year ago

“The device works great but 50 euros for a pack of strips is way too expensive. I wanted To return it but only read after that if it’s open, you can’t return it. I found a much cheaper version and works just as great.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 16,090 reviews