Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.68

4.7 Rating 14,530 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 14,530 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all was good except the offer included an instruction pamphlet for getting started that was not in my shipment.”

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Posted 1 year ago

“Hey guys! To be honest I tried to start on it, but was unsuccessful. I have cataracts and glaucoma and the letters in the package are so small that I couldn't read it. If there's a place where I can read those instructions and print them out bigger? I watched a video and thought I was doing it right but it did not work for me. Maybe I was inserting the strips incorrectly. After I give it, one more tries, I will review it and if not, I will have to give up and send it back. Please Help!”

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Posted 1 year ago

“The products are fantastic but your customer service lacks greatly. I left messages and never got one return, email or txt. Very poor customer care.”

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Posted 1 year ago

“The strips are difficult to get out of the package and you never know which end will come out first. I'd rather be touching the end that goes into the machine as it falls out of the package vs. the blood collection end. Perhaps you could mark the package "open this end"? Also, I am floored that you cannot use the machine and store data between two people. Typically households do keto together and thus need to record two sets of numbers. Because of this, the app is completely useless to my husband and I as it jumbles up our data. We have to keep it separate in a spreadsheet that we created. Poor choice Keto-Mojo, poor choice.”

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Posted 1 year ago

“The device is fine but the blue strips are very very expensive you can’t use the device without the blue strips, the brown goes with the blue. The device is not of 100% good.”

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Posted 1 year ago

“First experience with your company after getting my meter and supplies was to report a problem with the provided lancing divice which quit working properly. I was told to contact Amazon as I had ordered the kit through them. It was your device, not Amazon's. Guess you don't stand by your products. I'm glad that I found an old lancing device which has been serving me well, in fact better than what was included in your kit. Then, I received (both reorders) sealed boxes of test strips only to find test strips of two and single ones. What am I to think? Pretty unprofessional. If you have partials, sell them at a discount so people know what they are getting. Just an idea. On the positive side, your apps work well and connect with my other apps to give a good analysis of my health.”

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Posted 1 year ago

“Was offered 2 trade in upgrade invitations, (Dr. Boz and Keto Mojo) for $55. Tried to order and was not able to despite the receipt on-line for last purchased KetoMojo. I had to purchase another meter regular price.”

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Posted 1 year ago

“Your response to your customer concerns was poor at best. That’s an area that’s vital and worth taking a closer look at it. Good luck.”

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Posted 1 year ago

“Shipping was great, very fast. But when you order the end of January and get strips the expire in March it’s frustrating. I don’t test daily and they will be expired before I can use them up. And as expensive as they are it’s a waste of money”

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Posted 1 year ago

“I ordered quite a few test strips and unfortunately they were set to expire in less time than I anticipate going through them for my use. I contacted Keto Mojo and sadly, I was told they can do nothing about it and by their judgement I should finish using my test strips. I just wanted to exchange a few boxes since the expiration was close timing. No help and response said the close expiriation date was a "healthy amount of time" to finish my test strips.”

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Posted 1 year ago

“I'm extremely disappointed in the online ordering and shipping process, especially since I can't purchase certain items through other retail outlets.”

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Posted 1 year ago

“Connection to App via Bluetooth si slow and doesnt work sometimes the measuring differences of the ketosis is huge, once 0,9 once 1,3 it doesnt show me the gki after entering both glucose and ketones, why is that? pushing a button wont help, not very user friendly”

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Posted 1 year ago

“I'm in Canada. purchasing and delivery a nightmare.”

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Posted 1 year ago

“I hate the ew way you are packaging the strips. First of all, I have to use a scissor to open the packaging. Its very annoying. Secondly its wasterful. I like the older way you had the strips. the unit 50% of the time is not syncing my information to my phone so some of my readings are GONE. Frankly this is a waste of money. I am asking for a refund. The OLD system was better”

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Posted 1 year ago

“It works for others, not for me. Not enough blood in my hands. Very frustrating.”

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Posted 1 year ago

“Keto-mojo app does not work properly.”

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Posted 1 year ago

“First the cost is too high and is compounded by you switching machines and thus forcing us to purchase ew strips. The new packaging for the strips had probably caused me to permanently for am alternative brand. I get hygiene but by the time I get the strip out of the packaging I have handled it more than any of the others. Look at the Guide Me strips as a model....please. Finally when I did order your shipping time was simply unacceptable. I have 3 of your meters, but unless there are changes I won't get another.”

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Posted 1 year ago

“i dont know how to determine if my keto level is good or not. there isnt a table showing if i am in ketosis or not”

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Posted 1 year ago

“At least 50% (or more) of the New Strips DO NOT work. Error messages are received indicating faulty strips.”

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Posted 1 year ago

“I've submitted two previous reviews detailing my considered opinion of the Keto-Mojo device. Basically, it's large and cumbersome, for glucose monitoring it is expensive to use and little if any more accurate than my $25.00 True Metrix which has much cheaper supplies while the Keto-Mojo lacks features that meter has. So far I have not received any feedback on my observations and concerns so this will be the last response I make to any "general" requests for a review of the product.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 14,530 reviews