Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 17,254 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 17,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466,
952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently received a combo box of glucose and keto strips. The glucose packaging has changed, as you know. The new narrow pak for individual strips is very hard to open without resorting to scissors or some other tool. The packaging change makes Keto-Mojo nearly unusable for some people. I considered returning the whle lot, but insted went form daily to weekly use. The previous packaging was far better.”

Helpful Report

Posted 1 year ago

“The monitor worked the first couple times I used it, but then it stoppped functioning. I tried everything to ensure I was performing the steps properly. I reached out to the company, but they sent me "canned" email, asking me for information I had already provided them e.g. my demographics. I painfully dealt with their "canned" emails for a short while until I gave up, and went through Amazon to get a replacement. This company is not responsive. I have not tried the new monitor.”

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Posted 1 year ago

“It took me over a month to get my order. I was told there was a delay several times. Then I was told to pick it up at my local carrier. What? No name no address just "local carrier." Call me stupid, but I did not know that was another way to say Post Office. So after a month, several emails, and several phone calls, I finally picked my order up at the post office yesterday. This was not a good experience. Unfortunately, I will probably have to order from you again because it is the only place I can find glucose strips without buying keto strips too. And I test glucose way more frequently than ketones. And I can't afford to pay $60 a shot to collect keto strips I won't ever use.”

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Posted 1 year ago

“ordered Kickstart Guide: Keto for Beginners (digital e-Book) and asked how to access and Keto-Mojo said would get back to me with instructions but this never happened. Confirmation#LHD1lAEVQ DonKleinsek kleinsek@gerigene.com”

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Posted 1 year ago

“Constantly having to calibrate it. Can’t depend on reading. Usually 20+- points different than my wife’s glucose meter. Also same difference when I get labs done. Cost too much if I have to calibrate each time and can’t depend on reading.”

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Posted 1 year ago

“I enjoy using Keto-Mojo+. But have written in about an issue with syncing my readings. Was told to do something in settings but cannot find in settings what I was told to do. Machine tells me to delete readings. I go thru process and it won’t delete.”

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Posted 1 year ago

“The problem is the app. I spent all this money for strips only to have my account deleted of the app and no answers from technical support.”

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Posted 1 year ago

“I was never able to find how the interface between the keto-mojo and the cellphone appt worked together. Never found anything to explain the cellphone appt features and how to use. Had to figure it out on my own.”

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Posted 1 year ago

“Im having problems with this order of ketone strips. The perforation between the strip packaging is not tearing cleanly, and it’s sometimes exposing two strips at once. Im having to carry nail scissors to open them.”

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Posted 2 years ago

“I mentioned that I was overwhelmed by setting it up and no one reached out to assist. I feel your support is minimal — just sell product.”

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Posted 2 years ago

“Some of the test strips seemed to be bad as they show up as an error reading. I'm using an appropraite amount of blood and I make sure the test strip is inserted properly... This could get pricey.”

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Posted 2 years ago

“I have tried to call to get help because I could not get an account set up. All I can do is order. No one will answer your phone--very disappointed. Especially since Dr. Sefried recommended you.”

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Posted 2 years ago

“Each of the two times I have ordered from Keto-Mojo, there is a problem tracking the order and it takes a week longer to receive it. Also there insistence that they only return calls late in afternoons (on the east coast is just sill). I guess it saves money?”

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Posted 2 years ago

“No mention of strips! There should have been AT LEAST ONE strip includedi n the kit(?) as well as at least ONE lancet (?)! Where is the QC? How do we know it is functioning properly? Disappointing.”

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Posted 2 years ago

“I really wish that the strips weren't individually wrapped. Super wasteful and annoying to unwrap each time. Other than that, I'm happy with my purchase!”

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Posted 2 years ago

“I don’t think the blood glucose reader is accurate. Fasting glucose of 130 then 128 etc….16 hour fast”

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Posted 2 years ago

“love love love the product. the APP however keeps giving a sync error. support said reinstall; but it didn't work :(”

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Posted 2 years ago

“You sent me the wronge thing and I still hade too psy full price for my things. No discount at all.”

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Posted 2 years ago

“Tested with another meter glucose off 20 points and can never get Bluetooth to connect always have to reconnect it”

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Posted 2 years ago

“There seemed to be a breakdown in communication between customer service and shipping. I stated in several emails that I was interested in quicker delivery service. I had to wait More than a week to receive my order. That’s unheard of these days. So your next question on here is, “was your delivery on time?“ so my question would be on time according to who? I will have to answer this question with a resounding no. The other comment I need to make is that I was not told that I would need to purchase additional items for the calibration portion. I paid 20 bucks and find that I need other things. Not very happy about that either.”

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Posted 2 years ago

Keto-Mojo is rated 4.7 based on 17,254 reviews