Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.68

4.7 Rating 14,488 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 14,488 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not find test strips for my keto mojo meter. Ordered the only ones you sell. Appears to be for a newer model. Because they do not work in my meter.”

Helpful Report

Posted 3 days ago

“I have found the meter and test strips easy to use, except for getting them out of the foil packet. I wish they could come in a tube like (some?) glucose test strips do. The app was a challenge at first, but we seem to be getting along fine now.”

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Posted 2 weeks ago

“I had been issues with my machine. I reached out and still no reply. So I'm definitely not happy. I paid a lot of money for this machine not to work”

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Posted 3 weeks ago

“Fast delivery as usual”

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Posted 3 weeks ago

“The worse thing i ever bought. The sync does not work, it says that i sm neasuring in the future but i am not. You have to buy 4 timmes sticks until the Mojo measure. Businnes idea?”

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Posted 1 month ago

“Could not get it to work”

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Posted 1 month ago

“I’ve been using keto mojo testers for years now and have never had a problem. I’ve recommended them repeatedly to my friends and people who ask me about the keto diet. Then, the last batch of glucose strips I bought started giving me faulty reads. In the 9 years I have been testing my glucose and been in a keto diet as well as fasting, I have never had a reading in the 100s, but this batch of test strips kept coming up 120 something or close to that. I would retest and it would be normal for me like 70-80 something. Sometimes I would have to test three or four times before I got a norma low reading and all the numbers were different. I expected to reach out and have someone from your team suggest that there must be something wrong with that batch and offer to replace it. I mean, I figured it would mean more to Keto Mojo to keep satisfied customers than to tell me “hey, it happens sometimes, sorry” like I was told. I felt unheard and unappreciated as a loyal customer. It would cost you a few dollars to send me a new box of BG test strips and cost you nothing to say, “hey, I’m sorry that happened…we know your money is valuable and it must be frustrating feeling like you are wasting costly strips on invalid tests.” I’m really disappointed in the entire interaction.”

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Posted 1 month ago

“Checked glucose and received 79. Less than a minute later, 96. I did not eat or drink anything. Contacted the company and have received no response.”

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Posted 1 month ago

“Shit customer service high price, no product ever seen, due to worst possible deliverer, cash not sent back nor any answer on the emails sent with wish for redelivery or money back. Dont ever buy from tjem I am serious and not the only one look outside this bought review platform. Simply put clear scam. If you look on other reviews you will find out it is methodical and they give a damn about cashing without product and will not answer back. Time for campaign against and law enforcement if comm stays dead beyond a month.”

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Posted 1 month ago

“I really really hate this machine. I don't understand it, I don't know how to set up Bluetooth, I find the instructions so small and the print so faded, I can't read anything. And I have no idea what the control vials are for. I don't know what "in vitro" means. What an awful experience. I wish I just got a simple machine AND a simple explanation of how to calculate the GKI. Your explanations are conflicting, I have no idea what you are talking about. I received this product with some kind of receipt that didn't even show he amount of payment. I will be calling for a refund, and I do not recommend this product”

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Posted 2 months ago

“The Ketone strips have an astronomically high fail rate, the company got your money and couldn't give a hoot.”

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Posted 2 months ago

“only dealt with a bot. never a real person or anyone who tried to help.”

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Posted 2 months ago

“Muy caras y dan problemas en las lecturas”

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Posted 2 months ago

“Still waiting for the Kit, and despite several chasers the support is frankly useless. I have no idea whether the kit is on its way, been delivered somewhere else by mistake or just out of stock!! Meanwhile I spent over a hundred ponds on the test strips and lancets which are currently useless without the kit.”

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Posted 2 months ago

“Strips did not work and customer service would not assist me.”

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Posted 3 months ago

“Customer service disconnected from the live chat after asking one question and there has been NO response to the subsequent email”

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Posted 3 months ago

“I’m getting no replies to my questions. I bought 2 devices. One is a gift. I need that person to receive your email newsletters or whatever they’re called”

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Posted 3 months ago

“How long does it take to ship a new lancing tool?? I ordered it about 2 weeks ago. Ridiculous- is it coming direct from China?”

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Posted 4 months ago

“Still waiting on access to course...............very disappointed”

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Posted 5 months ago

“Wow. Incredibly complicated. Gave up trying to set up after an hour. What a waste of money.”

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Posted 5 months ago

Keto-Mojo is rated 4.7 based on 14,488 reviews