Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,086 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive them , they were sent to the wrong address”

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Posted 10 months ago

“Horrible customer service”

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Posted 10 months ago

“I am really disappointed in Keto-Mojo. I appreciate the concept, but I am electromagnetic hypersensitive (EHS). Once the batteries are installed, it constantly emits a radio frequency (RF) signal that negatively affects my health. I have no reason to use their phone app to plot my progress. I just want it to measure my blood sugar and ketones and give me the results, without broadcasting it into the air. It would be nice if I could trade in my current model for one that operates without Bluetooth radio communication. But alas, they don't exist.”

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Posted 10 months ago

“The service was extremely deficient. Also, the meter kit bought just before this order does not work well. I don’t get to get blood out of my fingers, not even using the deepest penetration level for the lancet device, and I have wasted many strips as a consequence. I am a rather young lady, so my skin shouldn’t be as taugh as not being able to get blood out.”

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Posted 10 months ago

“Cannot get live support for an issue I have with the Keto-Mojo”

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Posted 11 months ago

“Buongiorno, Non ho mai ricevuto il prodotto nonostante abbia effettuato il pagamento. Potreste risolvere? Grazie mille”

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Posted 11 months ago

“Very large swings in glucose from same single price. UP to 20 points off when checked with proven monitor. Twice it's been 20 points immediately back to back. I cant trust the glucose reading ever. Ketone seems stable”

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Posted 11 months ago

“Blood glucose meter was way off on the low side. Almost dangerously so and the company says it's not an issue and no refunds will be issued.”

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Posted 11 months ago

“I cannot open your app on my phone. I have to manually enter my numbers on my computer. This is unacceptable. I've done everything you've suggested, but your app still will not open.”

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Posted 11 months ago

“No follow through! I have called and left a couple of messages! I’m not happy with this machine!”

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Posted 11 months ago

“The meter wouldn't sync to the app and I contacted you multiple times. The meter should have been replaced and it never was. As a company you suck! Also, when I buy my next meter it will not be a ketomojo. Again, you suck!”

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Posted 11 months ago

“Test strips and devices even instructions book have black line on them. And when while testing during the countdown it will shut off and you have to do it again. That’s wasting money on strips and my blood. I emailed to customers service asked for a replacement and send them all the photos. They asked for videos “to prove” I reply I don’t have videos taken as I do not expect the device to be shut off while counting down. Still no response from them. STAY AWAY FROM THIS COMPANY!!!!!”

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Posted 11 months ago

“No direct answers when I asked questions! When you are using mega strips no bulk discount was offered!”

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Posted 11 months ago

“Lancing device was missing from my kit. Requested one be shipped to me. Never heard from customer service. So my kit is still in the box.”

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Posted 1 year ago

“Please make it very clear upfront that there are no returns if package is opened to view contents. I never would have purchased it had I known. I will sell and find other options.”

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Posted 1 year ago

“I just get tired over the problems with synking the Keto-Mojo to the app. It says that it measure data in the future but the date and time and country were just right, it was not in the future. And this problem only occurs early in the mornings. And because of that i used up a lot of expensive sticks Many. many conversations with the support but they couldnt solve the problem. I get tired of that and quit the conversation. Now i am not using the Keto-mojo before 7 in the morning, it looks that this is the problem. But the support sucks!”

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Posted 1 year ago

“Ticket closed and issue is unresolved.”

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Posted 1 year ago

“i bought two units a while back. i tried to use them and everything was expired. i ordered new test strips and solution and though it tests ok. my readings are very off. i sent information on the vin number of the test strips and no response. so i have all this money invested in something that doesnt work.”

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Posted 1 year ago

“I opened only one box of strips ... there were only 55 strips in the box: 11 of 5 ea. I ordered several boxes but only opened one... the one I am using. My last order, the same thing happened. No, I am not going to take pictures. I am tired of this nonsense.”

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Posted 1 year ago

“Worst customer service I have ever received from any business as you make doing business hard for your customers when there is a valid concern.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 16,086 reviews