Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,086 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy caras y dan problemas en las lecturas”

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Posted 1 year ago

“Still waiting for the Kit, and despite several chasers the support is frankly useless. I have no idea whether the kit is on its way, been delivered somewhere else by mistake or just out of stock!! Meanwhile I spent over a hundred ponds on the test strips and lancets which are currently useless without the kit.”

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Posted 1 year ago

“Strips did not work and customer service would not assist me.”

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Posted 1 year ago

“Customer service disconnected from the live chat after asking one question and there has been NO response to the subsequent email”

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Posted 1 year ago

“I’m getting no replies to my questions. I bought 2 devices. One is a gift. I need that person to receive your email newsletters or whatever they’re called”

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Posted 1 year ago

“How long does it take to ship a new lancing tool?? I ordered it about 2 weeks ago. Ridiculous- is it coming direct from China?”

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Posted 1 year ago

“Still waiting on access to course...............very disappointed”

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Posted 1 year ago

“Wow. Incredibly complicated. Gave up trying to set up after an hour. What a waste of money.”

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Posted 1 year ago

“I returned an order and followed the post master's recommendation to refuse receipt of my order (because I decided after it shipped I no longer wanted it). This apparently voided a return in Keto- Mojo's book and I'm out $70! No product and no return of my funds! I've never seen such poor customer service- bad job Keto Mojo!!”

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Posted 1 year ago

“no one returned calls - got the run around - not happy - have moved to a different product”

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Posted 1 year ago

“I still have not received them!”

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Posted 1 year ago

“Broke after testing controls”

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Posted 1 year ago

“I was generally satisfied with the products (glucose-ketone meter, strips, lancing device, etc.) from Keto-mojo; however, my experience with their customer service (in the US) fell short. It was quite awful. I left a voicemail, and someone called me back, but he was condescending, which was unacceptable. When I tried to explain my concerns about the strips, he immediately cut me off and started giving me unrelated answers. He sounded like he was unwilling to provide customers with any support as if he were angry. He didn't listen to me at all, and the call didn't help or resolve my concerns and questions. I thanked him for calling me back and ended the call. This happened back in the summer. Despite this negative experience, I recently placed another order for more products because I needed additional strips for my meter. If I didn't already have the meter, I would never consider buying any products from Keto-mojo again. I hope they can improve their customer service in the future.”

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Posted 1 year ago

“Terrible product and support. Didn’t work after a couple of days. Tried to contact for refund and to return product and heard nothing. V dissapointed as not cheap”

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Posted 1 year ago

“I want to buy keto strips but they are so pricey.”

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Posted 1 year ago

“My orders have taken multiple days to ship both times. I paid for expedited shipping last Friday and it’s still not even shipped by Monday. Not sure the disconnect…??”

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Posted 1 year ago

“I bought the 28-day course a couple weeks ago. Have tried logging in to use it. I am never able to authenticate. Multiple emails, attempted chats with customer service has gotten me no where. Still waiting back from an email I recently sent providing even more information. Horrible support for a product impaid $125 to access.”

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Posted 1 year ago

“I still did not receive my order.”

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Posted 1 year ago

“Bad customer services. No interest. Here is my review as promised. https://uk.trustpilot.com/reviews/64db62806c716ce39629e78c”

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Posted 1 year ago

“I look forward to learning about food, which I do not have a relationship with. Dr Nicole deserves the praise. Hope to learn Keto and autophagy. Would like to clean out body system yet have good food, and when to to eat it.”

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Posted 1 year ago

Keto-Mojo is rated 4.7 based on 16,086 reviews