KICKZ Reviews

1.2 Rating 67 Reviews
4 %
of reviewers recommend KICKZ
1.2
Based on 67 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
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I never received my refund for my order of Gramicci pants which I returned because I was given the wrong size. I ordered them on the 19th of October and the payment came out on the 23rd. I have still not received my refund and it has been over a month since I returned them on November 8th. Appalling
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Posted 2 months ago
WARNING! WARNING!! DO NOT LET THIS COMPANY SCAM YOU ASWELL!!! They’ve taken a lot of money and say they’ll send the items within 3/5 days, but nothing comes. They are based in Germany and do not reply to any emails or answer any phone calls. Now starting legal proceedings.
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Posted 3 months ago
I would not give them ANY stars. Bought a pair of boots...NO SHOW...Bought a second pair...NO SHOW...NO contact..NOTHING! SCAM!
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Posted 6 months ago
I ordered a pair of shoes and got the wrong colorway (because of a faulty website) today. When i called they told me i have to resend the shoes back, wait for a refund and order them again. This is the worst service i've ever encountered in my life from an online web shop. The woman at the phone was also totally not helpful. Don't order here, safe yourself the misery. When i look at other reviews im scared to pay again and reorder, it's gonna be a costly endeavour...
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Posted 6 months ago
ordered my shoes 2 months ago and given a bogus shipping address with no update. Have been telling me for a month its because of the holidays.
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Posted 1 year ago
I got Jordan one diamond miss from them thinking there were authentic but they did not pass the check. they sell reps for a very high price. I am putting a easy at home check in photos.
KICKZ 1 star review on 19th September 2022 KICKZ 1 star review on 19th September 2022 KICKZ 1 star review on 19th September 2022 KICKZ 1 star review on 19th September 2022
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Posted 1 year ago
It’s been just over a week now and they said my refund will be completed in 1 or 2 days but since a day ago they are not replying to my emails because they don’t want to give me a refund
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Posted 1 year ago
Bought some Vans that were damaged, no contact from anyone to sort out return or replacement. Tried emails, social media messages everything. Definitely avoid!!!
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Posted 2 years ago
I made a purchase on the 7th February 2022. Befour I make the purchase I check with there delivery information to avoid any issues. On there webpage it stated some country may accrues a duty fee please check with countries. Up on making my checks, it clearly state in the box no on there is additional charges to the UK. This is when i go ahead and make my purchase base on that information. The parcel take only three day to arrived via UPS.. UPS then In form me that i will need to paid £68.00 before they can deliver the parcel to me. I told UPS in that case i will reject the parcel because that was not i read in there webpage. I reduce The parcel and so it was return to Kickz. This was confirm by UPS along to conformation. The parcel Germany and each time I contacted Kickz they making excuses by telling me a different isstories. It has been over a month now and every single week or 3 days I have been emailing Kickz for my refund. Even if the return take longer to proces. There must be a refund policy that state a fair and reasonable time for customer to recieve there refund. The parcel is in Germany. Why is it kickz can not process my parcel? How much longer they expect me to wait ? What meant to be a simply shopping turn out to be a nightmares. UPS has done there bits. After getting the run around from KICKS via email. I decided to go and check there reviews. I was shocked to see so many ppl with the same or similar experience. Kick seem not to care about these customers review as no changes seem make to improve there customer service. I am not well a this has made me ill and stressful
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Posted 2 years ago
On their main page they advertise 4,9 euro delivery costs within belgium. And also in the text at the beginning of the delivery costs page. But they charged 5,9 euro. I created a customer service ticket but they said I had to better look because lower on the delivery page they advertise 5,9 euro. You can better buy somewhere else because you have to pay for the return coste. They try to hide it by being vague about it.
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Posted 2 years ago
The worst ever experience i had. Something when wrong wirh my order and i tried to contact them with every possible way but i never had any reply back. Its really bad my order is showing on my bank but they never when forward with my order
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Posted 2 years ago
Kickz are the worst company I have ever dealt with They don’t explain anything , there orders are late , the exchange rate is ridiculous and never reply to any emails And they still oh me a refund for alot money Please don’t use them Worse company ever
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Posted 2 years ago
I went with the whole, only people with bad experiences post reviews, and went ahead with ordering from kickz.com Jacket arrives without any tags, smelling of cigarettes and loose tobacco in the pockets.
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Posted 2 years ago
no good, they dont answer when they wrong... sucks
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Posted 2 years ago
Order did not came through, my payment did. Been waiting for over 6 weeks for my refund! Called 3 times and got the same excuse every time. I do not recommend buying from KICKZ.COM.
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Posted 2 years ago
Have paid for but not received 2 rockers. Also sent 2 emails with no response. Order #4378. PS Getting lots of spam now too.
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Posted 2 years ago
Ordered 2 chairs in February, have sent several emails, also called but of course no answer they answer their emails the same way NO ANSWER! They don't mind taking your money but they dont like sending you your product. Two weeks was the waiting period still no product I think I have waited longer than that 2 months later nothing. I guess better business bureau is next.
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Posted 2 years ago
Order 2 rocking chairs in February no Email no confirmation nothing but they took the money on my credit card right away I’m going to check with my bank I’m sure there’s a law in Canada that says you can’t take the money if there’s no delivery
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Posted 2 years ago
Ordered and card was charged immediately ..no shipping info...no replies to emails...SCAM!! filing a dispute today with credit card company
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Posted 2 years ago
Commander en février et jamais rien reçu mais débité de ma carte (arnaque)
KICKZ 1 star review on 19th April 2021
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Posted 2 years ago
KICKZ is rated 1.2 based on 67 reviews