“I ordered a personalised candle as an engagement gift. I expected the candle to be bigger considering the price, but delivery was quick and the recipients loved it.”
“I have sent an email. No response .
Sam looked like Jan on the candle. I ordered 2.
It was memorial candle, it was given to the sister and mother. So not impressed. Ordered loads from you and always perfect not this time.
Nadine”
“Ordering from the United States and with the time difference, Kindred Fires was very responsive. My order came in about 2 weeks. I can’t wait to give my order as a gift, love it and smells amazing!!!”
“Very pleased with quality. Bought as Valentine gift lots of brownie points this year. Lots of choice and adding our names made it very personal. Recommended.”
“They delivered my gift to the wrong address and delivered an incorrect gift (a bereavement candle instead of a personalised engagement/congratulatory candle) to my friend instead. Upon realising that this was the case, once I got in touch with the intended recipient, Kindred Fires remediated the issue (but by then it was rather late, my friend had gone on holiday and the original candle was supposed to arrive way in advance of her travel date) but no compensation was offered for the significant mistake.”
“I waited nearly 2 weeks for my order to arrive, when I got in touch I was told it hadn't completed for some reason and they did not know why. The candle was re-ordered for me and it arrived quickly the second time around. The candle itself is lovely.”
“Beautiful candle, beautiful scent.
Although there was a hiccup with delivery Kindred Fires service was excellent and the problem was sorted immediately. Highly recommend.”
“Beautiful range of candles, you can adapt your order to how much you have to spend by adding extras which is a really lovely idea.
the fragrance range of candles is vast, the packaging is so lovely too and you can add a personalised card to be added in the gift which is a perfect added touch.
I am a returning customer and each time the service, communication and delivery has been wonderful.
thank you Kindred Fires.”
