“I purchased a 50th birthday candle for a friend as I wanted a quality personalised product. Whilst I loved the fragrance and colour of the candle (velvet rose and oud) the personalised label was not to a good standard - the text was very small and did not ‘stand out’ - whilst I understand that the length of the message would affect the text, I used similar characters as the one advertised. It was the name that could barely be read. I did contact customer care and had a quick response (thank you) but I was just told that the text varies from product to product (a bit of a disappointing response given the cost of the candle!). I think the personalisation of a candle is a great idea but given my experience, and the cost of the candle, I would not purchase another.”
“I contacted the Company with a question re being able to choose a particular date for delivery and was told this wasn’t possible at present. However I ordered a candle in spite of this and sent a message to the recipient to delay opening the parcel. She was delighted and thrilled with her gift. This is the third candle which I have bought from Kindred Fires and will certainly be buying more in the future. Ten out of ten for customer service.Thank you”
“Ordered a couple of products for different occasions and absolutely loved them, amazing quality and perfect gifts for friends and family. Extremely fast delivery and a lovely, efficient and personal service. ✨”
“Loved the candle and the way it was packagesd. Made a lovely gift and my sister ordered 2 candles when she saw mines ! The delivery was super quick too.”
“I ordered several personalised candles, map and tea light holders as anniversary gifts. They all arrived on time and were of excellent quality. I would highly recommend Kindred Fires.”
