Knotty Tie Co. Reviews

Name: Knotty Tie Co.
Address: 926 W 10th Avenue, Denver, Denver
Rating: 4.69

4.7 Rating 2,305 Reviews

93 %

of reviewers recommend Knotty Tie Co.

4.7

Based on 2,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue,
Denver
Denver
80204

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Knotty Tie Co. 5 star review on 4th September 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a situation with my order where the color wasn’t correct. They worked with me to correct the issue in a timely manor!”

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Posted 2 years ago

“The dusty mauve tie & custom pocket square is spot on for our son’s wedding. However there is a smell that I can’t get out of either. It’s quite pungent. Not sure if it’s the dye or the ink they pressed the custom pocket squares with. Even washed them. Smell is still there.”

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Posted 2 years ago

Hi Patricia, Thank you for reaching out about this issue. Our neckties have an interior wool interlining that can smell musty if wet, but the fabric and dyes we use are non-toxic and would not give off a smell. While we are glad you are happy with the designs, we are sorry this impacted your order, and will reach out to you directly via email with resolutions. Thanks, The Knotty Tie Team

Posted 2 years ago

“Very pleased with quality and customer service”

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Posted 2 years ago

“Love the quality of the fabric, colors are exactly like it looked in the picture”

Knotty Tie Co. 5 star review on 3rd July 2023

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Posted 2 years ago

“Wooooow!!! Ties came out to be as I expected but better!!! Thank You Knotty Tie Co.”

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Posted 2 years ago

“I love my bowtie! I never thought I would be able to customize the colors so much until I found your company. It’s perfect!”

Knotty Tie Co. 5 star review on 1st July 2023

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Posted 2 years ago

“The product arrived in a timely fashion. The ordering process was relatively simple although the search function was a little difficult to navigate for preset designs. I understand that the shipping costs have nothing to do with you but $120 to ship half a pound of material is ridiculous... The fact that there is no other option is absurd as it would have been undoubtedly cheaper through regular mail. Even to Canada. A team member did provide me with a $10 off code so that was greatly appreciated. As for the products themselves: The bowtie is splendid. The silky, smooth and bright finish is fantastic. The length as per the sizing chart was perfect. Big fan! The suspenders, however, were disappointing in almost every way. The material is gritty and coarse and the finish is flat. I would have hoped that they would have had the same shimmer and feel as the bowtie material. The adjustable clips are frail and skimpy. Not only do they look cheap, they also do not provide much support when tightened. The fact that the suspenders are fished through the front clamp loops loosely and not fixed adds even less firmness to their adjustment and allow them to move out of place much more easily. The sizing chart really let me down on these as well. I am 5'11" and I have a bit of a gut so I went with the 5'7"-6'4" sizing as opposed to the 5'2"-5'9" range. The suspenders I received do not adjust to length unless the clips are on my shoulders... Otherwise there is about 5" of slack. I ordered these for my wedding on July 15th and now I will have to cut and alter these in hopes of making them work. I was very excited to try these and sport them for my big day. Even if I wanted to order another size smaller, it is probably to late to receive them in time. Not to mention another $120 in delivery fees is not a bullet I wish to bite. With the exchange rate from US to Can and the shipping, I paid nearly $300 for a great product and a poor one. I do wish I could have shared a more positive experience with you and your team. Respectfully, Joshua Rumbolt”

Helpful Report

Posted 2 years ago

Thanks for your thorough review, Joshua. We really do appreciate your feedback and are sorry to hear it was a mixed experience overall. We understand that shipping to Canada can be expensive, between the brokerage fees (included in our shipping cost) and any other tariffs and fees that may arise during shipment (determined by your local governance). Unfortunately, these are not something we can predict and are sorry to hear they were exorbitant in your case. We will be reaching out to you via email to discuss this all further and see what we can do to help. Thank you, The Knotty Tie Team

Posted 2 years ago

“Not only is the quality great, but the customer service is outstanding!!”

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Posted 2 years ago

“Amazing tie! Could not have been more pleased! Highly recommend ordering the (free) color match chart before ordering. That way you'll know the exact colors (rather than relying on the colors on the website) so you can plan which colors to order for your tie. I ordered the Inflorescence Necktie and it was PERFECT...exactly what I thought it would be! Great quality, and the extra long length was spot-on. DO NOT HESITATE!! Just do it... I'll never order a tie anywhere else (seriously!). I'm 6'6" and find that there aren't a lot of great ties out there in an extra long length. Knotty Tie will be my go-to source for ties from now on. Seriously... don't hesitate. Order the color chart in advance, and you're good to go to design which colors you want for a given tie. Knotty Tie... you are the BEST!!!”

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Posted 2 years ago

“We ordered a custom tie for our daughter's wedding. The color match chart helped immensely! We needed to use expedited shipping. We were very pleased with the colors, quality and timely delivery. The FOB looked stylish.”

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Posted 2 years ago

“Not crazy about the standard size - too skinny. Be very careful when ordering regarding the desired size - it’s easy to miss on ordering site. And order PLENTY of time to receive your order. More than the suggested 3 weeks if possible. Other than that I love the product!”

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Posted 2 years ago

Hi Raymond, Thanks for sharing your feedback and helpful advise. Our Knotty width is our most popular at 2.75" at the widest point, but it may not be the right width for everyone. It sounds like this was your experience and we are sorry to hear it. We do offer a wider Classic 3.5" width and will be emailing you to discuss ways we can help. Thank you, The Knotty Tie Team

Posted 2 years ago

“I cannot recommend this company enough. I ordered six ties for my wedding, and when they arrived, I was absolutely blown away by the quality and design. I will absolutely be using them again in the future.”

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Posted 2 years ago

“Knotty Tie helped us create exactly what we wanted for the groomsmen in our daughter’s wedding. She was delighted to have the color swatch to refer to while selecting and creating styles too. So thoughtful!”

Knotty Tie Co. 5 star review on 23rd June 2023

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Posted 2 years ago

“White tie was not textured as expected. Custom designed tie/suspenders were more blue than black/gray. Much different than online view.”

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Posted 2 years ago

Hi Peter, Thank you for your feedback. We are sorry your order did not meet your expectations. We always stand by our commitment to excellent product quality. While colors can look different from screen to screen, we do offer a ColorMatch Chart for color verification before purchase. Happy to help with any questions or concerns you have, so don't hesitate to reach out to us directly at team@knottytie.com to discuss this further. Thanks, The Knotty Tie Team

Posted 2 years ago

“Great quality and color was spot on by utilizing color chart.”

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Posted 2 years ago

“Awesome! Perfect customization and delivery was great”

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Posted 2 years ago

“We ordered custom printed ties for our upcoming wedding, using Knotty Ties editing software. The free color chart that they provide was super helpful in matching our ties to the colors of our wedding party outfits and decor. Knotty Tie even sent us a few rounds of sample swatches of our designs to help us narrow down our options and make sure our colors would work together. I highly recommend reaching out to ask about this option. The ties (and pocket squares) were completed in a timely manner and shipped to us quickly. This was a major item checked off of our wedding to-do list, with no added stress.”

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Posted 2 years ago

“Great quality and the bowties look exactly like they are advertised online! Was very pleased! :D”

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Posted 2 years ago

“Product looked great just a shame it came in few days after I needed it.”

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Posted 2 years ago

Hi Juan, Thanks for your feedback. We are sorry to hear your pocket square did not arrive in time for your event. We print, cut and sew all ties to order in Denver, Colorado and our standard turnaround is 15 calendar days plus shipping time. We also offer to have production and delivery expedited with our delivery guaranteed options for orders that need to be delivered within a specific timeframe. We'd love to chat about this more and clear up any questions you may have, so please feel free to reach out to us at team@knottytie.com. We appreciate your choice to order from us and share your experience. Best, The Knotty Tie Team

Posted 2 years ago

“Great suspenders! They went out of their way to accommodate a tough situation and got me the perfect suspenders in time for my wedding. Thank you so much!”

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Posted 2 years ago

Knotty Tie Co. is rated 4.7 based on 2,305 reviews