Kohl's Reviews

1.8 Rating 356 Reviews

19 %

of reviewers recommend Kohl's

1.8

Based on 356 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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Does Kohl's deliver on time?

(1 month ago)

Greater than 27% of reviewers feedback is Kohl's normally delivers on time.

(1 month ago)

37.50%

Industry Average

“ I don't know who made the delivery since it didn't get taken to my house. ”

- Christine Harrell