KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2주가 걸려 받았는데 두개중 하나는 너무 맘에든다.하나는 잘... 온라인치고 득템함”

Helpful Report

Posted 3 years ago

“I ordered two items of clothing from Kooding. Both items were good quality and delivery took about two weeks which was in line with the TAT.”

Helpful Report

Posted 3 years ago

“Clothes exactly like capture”

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Posted 3 years ago

“Good service, little information about the products though.”

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Posted 3 years ago

“Alright. I'll be giving a deatiled review to all who may think about ordering and explain how the site works. Kooding, basically, features clothing from a large number of Korean brands. They, themselves, don't really make clothing. When you order through Kooding a shirt, they will contact brand X that created the shirt, it will be delivered to their warehouses, and shipped from there to your address. So, my experience. Total shipping time, from placing an order, to it being in my hands, was one month and one week. Kooding has 3 order stages, basically, 1. We got your order. 2.We contacted the brand you ordered from. 3. We shipped it out. Stage 1 was done in one day. Stage 2 had an estimated time of 3-6 days, with a supposed maximum of 15. It took 21 days, roughly. I attempted to contact them through mail on day 13, and on day 18-19 asked for a refund, and got no response. Someone said here they are only active on Instagram, though. No holidays occured from my time of order (December 5) to explain why it took more than 15 days. Shipping itself was just 2 days untill it arrived in my country, Korea to Middle East. Rest of the time was the country's mail, which is unrelated to Kooding. Items are great quality and size, exactly as ordered. The site isn't a scam by any means, fairly priced and actually delivering, only reason it doesn't get a 5 is because of the time it took to ship it. Generally, would 100% order again, but do know it'll take more time than they clIm, although 1 month from Asia to my home country is pretty standard.”

Helpful Report

Posted 4 years ago

KOODING is rated 4.3 based on 975 reviews