KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Custom support feedback is quick. Clothes is stylish and comfortable”

Helpful Report

Posted 2 years ago

“Sewing details could improve better. Some of fabric piece didn't sew in well. One of the shirts I chose M size but it was not what I expected. It is same size like XP in US. I am not sure how to choose the size. Thanks.”

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Posted 2 years ago

“Everything was very smooth and easy shipping was perfect”

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Posted 2 years ago

“The best! Found me the perfect dress and such lovely service and attention. Not stuffy or overbearing and listen to what you want.”

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Posted 2 years ago

“i didn't have access to my tracking info, but I like the justone pants i got! feels high quality”

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Posted 2 years ago

Thank you for your feedback and we are glad to hear that you are satisfied with the products. Regarding the tracking information, we sent you an email when we shipped your order. Please check your spam folder if you haven't received the email from us and mark us as a safe sender, so that you don't miss our emails in the future. You can also check the tracking information from your account, please sign in to your account and go to the orders tab to find the tracking information of all your orders. Please feel free to contact us if you have any other questions.

Posted 2 years ago

“Hope the quality of material better Hope more color items”

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Posted 2 years ago

“Every time I shop on Kooding I find things I really like. I always have a good experience and am satisfied with what I get.”

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Posted 2 years ago

“Received items in perfect condition but it would be nice if there was a tracking number.”

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Posted 2 years ago

Thank you for your feedback. Please note that we email the tracking information with link when your order is shipped. Please check spam folder and any other filtered folder. Tracking information is also available when you login to your account page. Please let us know if you have any other concerns.

Posted 2 years ago

“Very good and reliable service. Just the timing is too long 2-3 days”

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Posted 2 years ago

“Good quality clothes and fast shipping!”

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Posted 2 years ago

“Products are always beautiful! Love everything I purchase! Shipping does often take longer than expected.”

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Posted 2 years ago

“Very nice customer service.”

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Posted 2 years ago

“great customer service and very user-friendly. extremely pleased with my product from KOODING.”

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Posted 2 years ago

“Very good!”

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Posted 2 years ago

“Quick shipping and easy service! I wish they didn’t use as much plastic when shipping. But otherwise the clothes and service were great!”

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Posted 2 years ago

“Fulfillment time is often long and date ranges change without notice.”

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Posted 2 years ago

“The service was really good, but shipping takes a really long time.”

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Posted 2 years ago

“Good quality.”

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Posted 2 years ago

“Not bad. It's acceptable.”

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Posted 2 years ago

“I've been satisfied with everything I've purchased from Kooding. The quality is average (not low, not high), but the price is right. It does take a long time to receive orders (even before the pandemic), but the estimated shipping time is accurate.”

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Posted 2 years ago

KOODING is rated 4.3 based on 975 reviews