“Omg I’m so upset. I ordered the gold ball bracelet in 3mm 7.5 for my 60th birthday from my kids. Wore it one day. One day! It fell apart!! 😥 So bummed”
“Very disappointing. I go to Portland, ME several times a year and just thought you were a new and up and coming business and it looked good on the web. Sorry to advise you. Maybe get a different supplier.”
Hi Sharon So sorry about the delay it is out for delivery today. https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420373799300110944102656979370
“Horrible company!! No one responded to any of my emails They don't have a phone number to contact them!!!!!!never received my order which seems to be very common with other customers about not receiving their order as well! Out money withNO bracelets!!!!”
“I obviously read all great reviews super cheaply made for the price not even giving it tin to see if it tarnishes returning as soon as I opened the bracelets .”
“TOTALLY DISAPPOINTED! THIS IS THE SECOND SET OF BRACELETS THAT I HAVE BOUGHT. I THINK IN TOTAL I HAVE BOUGHT 7 OR 8 BRACELETS. THIS SECOND SET IS NOT THE SAME QUALITY OR EVEN SIZE. I AM NOT TALKING ABOUT THE SIZE OF THE BALLS, I AM TALKING ABOUT THE SIZE FOR MY WREST. I HAVE NOT GAINED WEIGHT AND I STILL BOUGHT THE 7.5 SO THE WOULD BE LOOSE. MY LAST SET WAS VERY LOOSE. THESE ARE VERY UNCOMFORTABLE. I'M NOT AT ALL HAPPY AND I'M OUT OVER A HUNDRED DOLLARS!”
Hi!
No problem at all! We accept returns or exchanges within 30 days of purchase.
You can request a return here:
https://kylarmack.returnscenter.com/
If you would like to make an exchange please place a new order for your desired item on kylarmack.com. You may do this now or after we have processed your return for the original order.
Returns are processed within 10 business days of us receiving.
Thanks
Kylar
“I have yet to receive the size of stackables that I ordered to replace the larger ones. Although I believe I will be very pleased with the replacement set, I have yet to receive the return label, which I immediately requested after trying on the first set of bracelets. At this point, I cannot recommend ordering from this company should there be a problem. There return policy is clearly stated, but they do not respond when a return is requested.”
Hi!
Here is your tracking number. Your items were delivered on the 15th. If you are not able to locate it please email kylar@kylarmack.com.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420939239300110944102615130309
