L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 978 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection at great prices and the customer service is amazing. Matt has gone above and beyond to make sure I was getting the right batch for two separate orders of wallpaper and sent me an invoice by email super fast.”

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Posted 2 years ago

“LA Design Concepts is such a nice company to work with! Everyone I've had contact with has been very helpful and friendly. I would definitely shop here again. Thank you!”

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Posted 2 years ago

“Great experience! They double checked my order with me before putting it through and shipping was super quick!”

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Posted 2 years ago

“So pleasant and helpful!”

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Posted 2 years ago

“Great service with a personal touch. Thank you so much!”

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Posted 2 years ago

“Excellent personalized customer service!”

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Posted 2 years ago

“Great selection and prompt service. What's not to love?”

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Posted 2 years ago

“Great products, great sservice, very timely delivery of my wallpaper”

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Posted 2 years ago

“Staff at LA Design Concepts are knowledgeable, professional, courteous and thorough. Great communication. Thank you Matthew.”

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Posted 2 years ago

“Great service and 2-day delivery. Yes, I recommend them.”

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Posted 2 years ago

“Professional, responsive and seamless. Will always order COM fabrics through them.”

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Posted 2 years ago

“I was extremely pleased with both Dianne, who helped me with a wallpaper order, & Matthew, who handled a fabric order. The fabric was back-ordered, & I was afraid it would be discontinued. Matthew kept me informed regularly throughout the process - so that I never had to chase it down! LA Design Concepts is a pleasure to work with.”

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Posted 2 years ago

“Thank you for your incredible customer service. Immediately after placing the online order, we were called to check on our shipping address. We've never experienced that before...impressive. We received our order quickly. Thank you so much. Highly recommend.”

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Posted 2 years ago

“Matthew is on top of this, asks the right questions and does all to make sure it is a good experience.”

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Posted 2 years ago

“Great service and timely shipping of samples and products. Diane has always been helpful and kept me notified of my order status. I’ve placed several orders with LA Design Concepts and the process has been seamless.”

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Posted 2 years ago

“Very friendly website to navigate,great selection of tire products and most of all wonderful service!!!”

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Posted 2 years ago

“Quick delivery, fabric looks great!”

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Posted 2 years ago

“Excellent and friendly service reps . Rapid delivery and reliable .”

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Posted 2 years ago

“Easy to order online or by phone. Prompt shipping”

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Posted 2 years ago

“L.A. Design had exactly the wallpaper I needed at 35% off which was a tremendous help to my budget. Delivery was much faster than expected and I received follow up correspondence to ensure my satisfaction. May I give 6 stars? (The project is still underway so the photo doesn’t show room fully done.)”

L.A. Design Concepts 5 star review on 19th October 2022

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Posted 2 years ago

L.A. Design Concepts is rated 4.9 based on 978 reviews