L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 997 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed a personal order to make drapes for my sister’s bedroom. Although I wasn’t a designer or interior decorator, I was treated with the same respect. I appreciate the fact that I can order gorgeous designer fabrics all from my iPad at a reduced price. The extra 10% off for first time purchases was nice on my pocket book as well. I selected to have a sample cut from the bolt of fabric I was wanting to purchase, there was no extra charge for this. After I received the sample and gave my approval, the fabric was cut and on its way to me. It came straight to my door. It’s beautiful and the drapes are nearly finished. They will look stunning in my sister’s bedroom. I highly recommend LA Designs for anyone looking for designer fabric.”

Helpful Report

Posted 5 years ago

“Matthew was a huge help in getting my wallpaper delivered in time.”

Helpful Report

Posted 2 weeks ago

“Customer service was very helpful and were able to help me track down a specific fabric, would recommend LA Design Concepts as a great resource for designers and customers”

Helpful Report

Posted 4 months ago

“Very helpful with wallpaper order, thank you!”

Helpful Report

Posted 4 months ago

“quick shipping and great quality!”

Helpful Report

Posted 8 months ago

“Fabulous range of fabrics Available to assist Clear and easy purchase process Fabric from UK arrived quickly Dianne returned calls and e-mails-super helpful”

Helpful Report

Posted 1 year ago

“I love LA Design Concepts from the very first moment when I “discovered” them in 2019! Their selection of products is huge, their price is fair, their website is easy to “navigate” AND I’ve had the pleasure of being assisted by someone sooooooo great, who turned it all into a super 5 star experience. His name is Matthew Conaway.”

Helpful Report

Posted 1 year ago

“Prompt with good prices.”

Helpful Report

Posted 1 year ago

“I have placed several orders and they have always been perfect.”

Helpful Report

Posted 1 year ago

“super communicative and fast delivery!”

Helpful Report

Posted 1 year ago

“I worked with Duane and Matthew to order Schumacher papers for accent walls. They were “over the top” helpful. Even when my wallpaper hanger needed some questions answered as one came from Iksel (custom order) and it was very expensive and came in panels. I am “over the moon” satisfied!!!”

L.A. Design Concepts 5 star review on 18th October 2023

Helpful Report

Posted 1 year ago

“Fantastic service with everyone I’ve spoken to! Frank, Diane and Matthew have been so helpful with information and advice. Thank you!! Lori Thompson”

Helpful Report

Posted 1 year ago

“Honestly, cannot recommend Matthew and the company highly enough. I am in Australia and having never bought anything from overseas apart from on Amazon, I was concerned about the whole process. However, the website's recommendations/advice for international orders and third party delivery services was clear and 100% accurate. My wallpaper is on the way and has arrived in the country. Soon to be in my hands. Before making the final decision, Matthew suggested a free sample first - a great way for international buyers to test out their third party delivery system. I did use MyUS and it's been 1000% reliable. Back to Matthew, he endured many emails back and forth from me and he was ever so patient with my questions. He replied very quickly, even given the time zone difference. I am so confident that when it comes to ordering fabric for stools I want to reupholster, I will be trawling LA Design's website and bombarding Matthew with more orders. Maree”

Helpful Report

Posted 1 year ago

“LA Design Concepts is an extraordinary resource for all things home. I have worked with Dianne on several purchases of fabrics for my home. She is a wonderful asset responding quickly to questions, organizing purchases for me, and arranging on-site visits for me to the Pacific Design Center. I marvel at the responsiveness of LA Design Concepts who offer the best competitive pricing and 5-star service anywhere. Thank you, Dianne, and thank you LA Design Concepts. Most assuredly, I will be a returning customer.”

Helpful Report

Posted 1 year ago

“Working with Matt has been great. I ordered quite a bit of fabric and wallpaper at different times and there was never an issue. Fast shipping, arrived in good condition and great pricing. Highly recommend.”

Helpful Report

Posted 1 year ago

“Wonderful customer service! I would highly recommend using LA Design Concepts!”

L.A. Design Concepts 5 star review on 25th July 2023

Helpful Report

Posted 1 year ago

“Requested a final price for a particular fabric and was responded to quickly with the price, discount, and free shipping. Ordered it, reviewed it in no time. Customer service excellent.”

Helpful Report

Posted 1 year ago

“I was contacted by a real person to comfirm details of my order.”

Helpful Report

Posted 2 years ago

“There are many fabrics and wallpapers I see in shelter magazines that I do the research on, only to find that they are out of grasp because I’m not an interior decorator! LA Design Concepts flings open the door, allowing us ordinary folk to order samples and fabrics at reduced prices. It’s such a great resource, not “To the Trade” only! I recently scored two panels of a wallpaper Kit Kemp uses often, at nearly half the usual price! Christopher Farr Cloth, Quadrille, and others are right here! I feel so lucky! Shipping has been prompt as well. Samples are generous as well.”

Helpful Report

Posted 2 years ago

“Great materials to chose from”

Helpful Report

Posted 3 years ago

L.A. Design Concepts is rated 4.9 based on 997 reviews