L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,124 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was written last week but I accidentally neglected to hit send: I have called and emailed that I want to return this order. I was told there is a restocking fee and I need to pay to ship it to you. I have requested a return label for the unopened box but have not seen an email with the label. I’m hoping you can resolve this for me. Thank you! Kathy Podley Today: I lowered the rating to 1 star from 4 because I have still not received a notice of how to return this wallpaper even though I have been told I will receive it shortly. As you can tell I am frustrated with the lack of follow through.”

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Posted 1 month ago

“The fabric was beautiful!”

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Posted 1 year ago

“I have ordered so much fabric from you over the past few months. You continue to send me 10% off notices. But then when I decide to order some more, the person always says I have to order more than $200 in an order. Taken together, I've spent far more. BUT you can't extend that courtesy? Makes me want to find another source.”

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Posted 4 years ago

“Worst f’ing experience. The owner tried to mansplain geometry to me! Was shorted 1/3 yard of very expensive fabric. Ordered 72”, received 60”. Didn’t have enough fabric to make the pillows I wanted. No refund of $70 for the missing 12” of fabric or anything resembling an apology or recourse from the owner.”

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Posted 5 years ago

“I was charged for 4 ydsof fabric mid November and was called to ask if the 4 yards I ordered could be divided. I said yes as long as it was in 2 equal pieces ( hoping this would work with the cushions I am recovering ). I was told several days later the fabric was no longer available. Guess Schumacher didn't want to end up with one unused yard of fabric. Now I am still waiting.....”

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Posted 5 years ago

L.A. Design Concepts is rated 4.9 based on 1,124 reviews