L.A. Design Concepts Reviews

4.9 Rating 901 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 901 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
I didn’t discover the LA Designs Concepts didn’t offer the best price until after I receive my order. Too bad for me! I know who to use next time!
Helpful Report
My wallpaper came in as expected and looked nice. However, I guess it is written in the fine print “no returns and no exchanges” so just be SURE you know what you are ordering. I thought I was getting peel and stick wallpaper but instead it was the same pattern non peel and stick. But when I asked was told no returns of ANY product. I’m out $298.
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Very misleading on promtions and shipping. Shameful! Not enough flexibilty in amount to order. Just lost this customer I gave 3 stars only because my client liked this paper.
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Lack or order acknowledgement and shipper's tracking number, even when requested, made me very uneasy. Jim Wilson
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The 12 yards of fabric I received from Schumacher was only wrapped in one single plastic bag which resulted in a small tear on the bag and a stain at the end of the fabric by the time I received it. This was disappointing, as I ordered the same fabric from another fabric warehouse, and it came packaged in two plastic bags and was well protected and clean. Schumacher needs to have a mandatory requirement to use 2 bags when shipping fabrics!!!
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It would have helpful to be offered the 10% discount when I made the purchase rather than after.
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L.A. Design Concepts is rated 4.9 based on 901 reviews