L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 978 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It did take a while to get my order, but that could have been the manufacturer delay.”

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Posted 4 years ago

“Very smooth transaction Answered all my questions promptly Got my order , perfect”

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Posted 4 years ago

“Very happy with our fabric and the communication regarding the back order.”

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Posted 4 years ago

“LA Design has a very comprehensive website, with pictures of thousands of different wallpapers which can be sorted by many different parameters. Questions by email are answered very quickly - sometimes within minutes. I also phoned with questions and to place my order. Friendly, professional, efficient would be the words I use to describe my experience. I was told that my wallpaper would arrive in 10 business days, but it arrived in 5 days. I would definitely order from LA Design again.”

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Posted 4 years ago

“Excellent phone customer service and super fast shipping!!!”

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Posted 4 years ago

“Quick delivery, product quality and good communication”

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Posted 4 years ago

“exceptional service. Easy to contact and order”

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Posted 4 years ago

“Wonderful experience from the ordering stage to receiving the product I would highly recommend LA Concepts”

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Posted 4 years ago

“Beautiful wallpaper at an incredible price. Thank you LA Design!”

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Posted 4 years ago

“Fantastic communication. thank you!”

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Posted 4 years ago

“After a couple of fails on communication, Dianne picked up “the ball” and handled my order beautifully with very clear communication.”

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Posted 4 years ago

“very fast and efficient with samples and ordering of fabrics.”

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Posted 4 years ago

“Mathew is very helpful and pleasant.”

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Posted 4 years ago

“LA Design Concepts has the best prices on the most exquisite fabrics. I couldn't be happier with their service, professionalism and kindness.”

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Posted 4 years ago

“I've ordered from LA Design Concepts numerous times! I think they are fantastic!”

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Posted 4 years ago

“I have found ordering samples or yardage of fabrics and wallpaper from LA Design concepts to be incredibly easy and the prices are very competitive. Matthew has been particularly helpful with any questions or orders that I have placed.”

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Posted 4 years ago

“They know their merchandise backward and forwards and it shows. They’re professional and put clients first. The prices are fair. Shipping is quick considering we’re in an epidemic, plus shipping can be tracked. Highly recommend.”

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Posted 4 years ago

“Our sales rep, Diana, was absolutely fabulous. She’s just the kind of enthusiastic person a company needs during these dark times.”

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Posted 4 years ago

“Very good service from Dianne, corresponded by email as I am in Australia. She organised to ship to a forwarder so I could Fedex what I wanted to Australia. Service was excellent and turnaround was quick”

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Posted 4 years ago

“Really helpful! Great selection snd prices.”

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Posted 4 years ago

L.A. Design Concepts is rated 4.9 based on 978 reviews