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L.A. Design Concepts Reviews

4.9 Rating 1,059 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Matthew is AWESOME!!!!!!!
Helpful Report
Posted 2 years ago
Good customer service Easy web ordering Quick shipping
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Posted 2 years ago
All my orders are quickly shipped. Communication is excellent, both by email and phone. And the products are gorgeous
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Posted 2 years ago
LA Design Concept was one of the rare design businesses that offered a sample for the particular wallpaper I wanted. Though the paper said it would take up to 2 weeks to receive, it came in 3 days. The store even called to make sure that my order was correct with measurements etc. Very impressed.
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Posted 2 years ago
Samples arrived quickly. Once I made a decision, I ordered over the phone. I worked with Matthew, and he was professional and prompt.
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Posted 2 years ago
Excellent service. Friendly and knowledgable reps.
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Posted 2 years ago
Dianne went above and beyond great customer service! She caught my initial confusion when I placed my original order, contacted me and made sure that I , in the end, purchased the right wallpaper. Once the right order was placed, it got to me within a few days. Very happy.
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Posted 2 years ago
Great selection and great service
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Posted 2 years ago
Dianne is very easy to work with. She is knowledgable and answers my questions in a timely manner.
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Posted 2 years ago
Excellent price and prompt delivery of a designer fabric that I had purchased elsewhere at significantly greater "discounted" price. I am now a loyal customer!
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Posted 2 years ago
They are always very efficient and excellent.
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Posted 2 years ago
Great customer service. I received a call shortly after placing my order to offer additional assistance. Very nice.
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Posted 2 years ago
My order was addressed and completed satisfactorily. I am very pleased.
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Posted 2 years ago
LA Design Concepts makes available the best fabrics at a great price. Their customer service is top notch. I would not hesitate to order from them again.
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Posted 2 years ago
Matthew Conaway was absolutely wonderful. knowledgeable and diligent. He located a discontinued Fornasetti paper for me, getting me enough to cover a statement wall that will be gorgeous. it arrived in good time and perfect condition. It's experiences like this that keep me coming back to LA Design concepts. Although you are online (or at least in Philadelphia, it's only online) i feel strong that the service is very professional and personal. THANK YOU!
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Posted 2 years ago
Very helpful and efficient staff person communicated clearly about fabric I wanted.
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Posted 2 years ago
I have some business with LA Dedogn Concepta for a few years and it’s always a pleasure! Professional and knowledgeable!
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Posted 2 years ago
clear, helpful procedures. Quik delivery
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Posted 2 years ago
Great service
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Posted 2 years ago
Great customer service! I mistakenly over ordered the quantity I needed and prior to shipping customer service reconfirmed the amount. They corrected my mistake and it saved me $800.00. Thank you LA Design Concepts for your terrific service!!!
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Posted 2 years ago
L.A. Design Concepts is rated 4.9 based on 1,059 reviews