L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.95

5.0 Rating 920 Reviews

99 %

of reviewers recommend L.A. Design Concepts

5.0

Based on 920 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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L.A. Design Concepts 5 star review on 10th January 2024

Tami L

L.A. Design Concepts 5 star review on 19th December 2023

Richard C

L.A. Design Concepts 5 star review on 14th December 2023

Sandra C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service- 5 STAR”

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“LA Design offers excellent service!”

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“Prompt, efficient, reliable”

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“My experience was excellent!”

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“Exceptional service and fabric arrived very quickly… even though shipped from international manufacture. Always pleased with LA Design Concepts!”

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“Great selection at great prices and the customer service is amazing. Matt has gone above and beyond to make sure I was getting the right batch for two separate orders of wallpaper and sent me an invoice by email super fast.”

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“LA Design Concepts is such a nice company to work with! Everyone I've had contact with has been very helpful and friendly. I would definitely shop here again. Thank you!”

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“Great experience! They double checked my order with me before putting it through and shipping was super quick!”

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“So pleasant and helpful!”

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“Great service with a personal touch. Thank you so much!”

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“Excellent personalized customer service!”

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“Great selection and prompt service. What's not to love?”

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“Great products, great sservice, very timely delivery of my wallpaper”

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“Staff at LA Design Concepts are knowledgeable, professional, courteous and thorough. Great communication. Thank you Matthew.”

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“Great service and 2-day delivery. Yes, I recommend them.”

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“Professional, responsive and seamless. Will always order COM fabrics through them.”

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“I was extremely pleased with both Dianne, who helped me with a wallpaper order, & Matthew, who handled a fabric order. The fabric was back-ordered, & I was afraid it would be discontinued. Matthew kept me informed regularly throughout the process - so that I never had to chase it down! LA Design Concepts is a pleasure to work with.”

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“Thank you for your incredible customer service. Immediately after placing the online order, we were called to check on our shipping address. We've never experienced that before...impressive. We received our order quickly. Thank you so much. Highly recommend.”

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“Matthew is on top of this, asks the right questions and does all to make sure it is a good experience.”

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“Great service and timely shipping of samples and products. Diane has always been helpful and kept me notified of my order status. I’ve placed several orders with LA Design Concepts and the process has been seamless.”

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L.A. Design Concepts is rated 5.0 based on 920 reviews