L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,031 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matthew is always so helpful and prompt in his service. I really appreciate that I can contact Matthew and he gets back to me quickly. Thank you!”

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Posted 7 years ago

“The communication was great and very prompt regarding the status of my order and giving me options when my fabric was on backorder. The fabric arrived faster than predicted.”

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Posted 7 years ago

“Very good experience!”

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Posted 7 years ago

“Very quick service and good pricing. Would definitely order from these folks again!”

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Posted 7 years ago

“Always great service and good pricing. They make it easy!”

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Posted 7 years ago

“This is one of best online fabric stores. Service is impeccable; if a fabric/trim is discontinued or out of stock, they not only advise, but call to make sure they connect with you. I have used them over the past several years and seem to go back to them after searching through the internet and local stores. Dependable!”

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Posted 7 years ago

“Very helpful by sending many samples to choose from. Followed by providing overall great service from purchase to delivery.”

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Posted 7 years ago

“Excellent service and Diane was wonderful to work with.”

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Posted 7 years ago

“Always easy to work with!”

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Posted 7 years ago

“Good, quick communication Excellent follow up on my Questions”

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Posted 7 years ago

“Always friendly, helpful, prompt, and quality products!”

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Posted 7 years ago

“Dianne was so helpful and I gotjuat what I needed! Great customer service!”

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Posted 7 years ago

“Great help and PATIENCE with me! So responsive!”

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Posted 7 years ago

“They are wonderful to deal with and quick to respond.”

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Posted 7 years ago

“Perfect!!!”

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Posted 7 years ago

“While reordering Cole & Sons Wallpaper for me they were diligent in matching the pattern and batch numbers. Excellent service!”

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Posted 7 years ago

“Everyone I have worked with has been very responsive. They've helped with furniture and fabric. I can go to the decorative center with there letter and the show rooms will lend me fabric samples. I then call LA Designes and they give me a good price and place my orders. Couldn't be easier! I get exactly what I want at a good price without a decorator.”

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Posted 7 years ago

“It is a delight to do business with your company. Dianne is extremely personable and professional. Great follow through and very helpful if there are any questions!”

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Posted 7 years ago

“Order was received very quickly, it was packaged well and the product looks beautiful on the walls!!”

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Posted 7 years ago

“Everyone I spoke with, especially Diane, was extremely helpful. The samples arrived promptly and the prices are fantastic. I’ll never buy fabric anywhere else! Ann Davenport”

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Posted 7 years ago

L.A. Design Concepts is rated 4.9 based on 1,031 reviews