L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 999 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dianne is so helpful!”

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Posted 6 years ago

“I’m very happy with LA design concepts. Working with Dianne is a true joy. Thank you.”

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Posted 6 years ago

“I have made several purchases through LA Design Concepts and have had a great experience each time. Great communication, personalized service, updates on deliveries, and follow up. I highly recommend them.”

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Posted 6 years ago

“I have ordered fabric and wallpaper several times over the past few years and have always received exceptional service, without fail! Dianne is always helpful, efficient and wonderful to work with.”

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Posted 6 years ago

“Great service and quick shipping. Diane is most helpful!”

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Posted 6 years ago

“Excellent communication and large selection of beautiful products for home design.”

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Posted 6 years ago

“Excellent help with my order.”

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Posted 6 years ago

“Very happy with product and customer service so far”

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Posted 6 years ago

“Easy to order, good deals, shipped quickly, great communication of shipment”

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Posted 6 years ago

“Pam is awesome to work with and so helpful. Received wallpaper quickly and process was so easy.”

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Posted 6 years ago

“Staff member ( Dianne)very knowledgeable and helpful with ordering ( samples and bulk of wallpaper), prompt responses to emails and answers to questions. Thank you!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Excellent service and great prices.”

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Posted 6 years ago

“Excellent and professional service! You made the entire process go smoothly from start to finish.”

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Posted 6 years ago

“A+ customer service!”

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Posted 6 years ago

“LA Design Concepts is my "go-to" for designer fabric and trim. They are always competitive on pricing, and the customer service cannot be beat! I have never been disappointed. Thank you!”

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Posted 6 years ago

“Dianne makes the process most convenient being both upbeat and knowledgeable. Quality size samples allow creativity to flow. So easy, luxury upholstery fabric arriving timely and well packaged.”

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Posted 6 years ago

“I didn't order enough of the Ralph Lauren pattern. When I called to re-order the customer service personnel was understanding and comforting especially with my concern of dye lot. I would certainly use them again, when needed.”

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Posted 6 years ago

“Super pleasant and courteous designers. A pleasure do to business with!”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

L.A. Design Concepts is rated 4.9 based on 999 reviews