Thank you for your feedback, Hilary! We're glad to hear you found the information you needed. We understand that pricing can sometimes feel high, and we'll take your comments into consideration as we strive to provide the best value. If you have any more questions or need assistance in the future, feel free to get in touch. Thanks again!
“Service was all one expects. I wanted two sets of office copy entries. However I was first duped by another website which misled me into thinking it was the official Registry site and I paid more than I needed for what I wanted. I realised afterwards. I shall be more vigilant in the future!”
Thank you for your feedback, John! We're glad to hear that we responded promptly, but we sincerely apologize for the mix-up with the Deeds. It’s important to us that you receive accurate and complete information, and we understand how this error could be frustrating. We’ll make sure to address this issue internally to prevent it from happening in the future. If you need any further assistance, please don’t hesitate to reach out. Thank you for bringing this to our attention!
Thank you for your positive feedback, David! We're glad to hear that your request was handled in a timely manner and that the refund process met your expectations. We appreciate your understanding and will continue to work on providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again!
Hi Martin,
I'm sorry that you are disappointed with the documentation you have received.
We can see that you ordered the Title Register and the Title Plan, and that the order was processed within an hour.
Unfortunately we are unable to comment on the content of the documentation. We send you what is available for the property/land requested. I will get a member of our team to contact you to see if we can be of further help.
Thank you for your review, Kenneth! We're glad to hear that you found the online process quick. We understand that the postage time wasn’t quite what you hoped for, and we appreciate your patience. Your feedback helps us strive for improvements. If you have any other questions or need assistance, please feel free to reach out. Thanks again!
