Hi Lindsey,
Thank you for your feedback! We're happy to hear that you found our ordering process straightforward and appreciated the prompt delivery of your digital documents. We understand that pricing can sometimes be a surprise, and we’re always looking for ways to improve our services.
Warm regards,
Team Land Registry UK
Hi Tracey,
Thank you for taking the time to share your thoughts. We appreciate your feedback regarding pricing and will take it into consideration as we strive to enhance our services. Your insights are valuable to us!
Best wishes,
Team Land Registry UK
“Ended up spending over £100 to be sure I got what I needed. £7 for a songle page pdf with an expiry date on it. All just felt a little money grabbing.”
Hi Bernard,
Thank you for taking the time to share your feedback. We're pleased to hear that the information met your expectations. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Best wishes,
Team Land Registry UK
“I have now received the paperwork from the land registry however there is still one piece of paper missing that informs that the name have now been changed to my satisfaction”
Im sorry to hear that you havent yet received your documnets. I can confirm that they were posted this morning, and ive upgraded the postage to help ensure a faster delivery.
Hi David,
Thank you for sharing your thoughts with us! We appreciate your feedback about our pricing compared to the government-run site. We strive to provide quality service and ease of use, and your insights will help us continually improve.
Best wishes,
Team Land Registry UK
Hi Pamela,
Thank you for your feedback! We're glad to hear that your documents were delivered as required. We understand that our pricing can feel steep and we value your input as we continuously seek to improve our services.
Warm wishes,
Team Land Registry UK
Hi Deborah,
Thank you for your feedback! We understand your concerns regarding pricing and appreciate your recognition of our prompt email response. Your input is important to us as we continuously strive to balance quality service with fair pricing.
Best wishes,
Team Land Registry UK
“I specifically asked for drawings that showed which boundary fences were mine to upkeep, this request was completely ignored and I was sent a plan of the house and surrounding land? (which was, frankly, quite obvious and not worth paying any money for!)”
Hi there,
Thank you for your feedback! We're pleased to hear you found our service good. We understand that pricing can be a concern, and we continually strive to deliver value for the services we provide. Your comments are appreciated and help us improve.
Best wishes,
Team Land Registry UK
Hi Stephen,
Thank you for your feedback! We appreciate your comments regarding the cost of our services. While we strive to provide fast and efficient service, we understand that pricing is a concern for many of our customers. Your input helps us look for ways to enhance our offerings.
If you have any further questions or need assistance, feel free to get in touch!
Kind regards,
Team Land Registry UK
“Yeah, I got the plan showing the outline of our property but what I really wanted was an indication of which boundaries we were responsible for, ie fencing.
At the bottom of our garden it seems there are a couple of properties butting on to our garden and fencing and I don’t know who is responsible for what.
Before I request these plans I thought our boundaries would be marked with a letter, possibly T . That’s what I was told.
Regards
Barbara Collier”
“I applied to register my passageway land and fees were were paid but I was not notified that I needed to contact government guidance to register my land. Until a copy of my house deeds was posted to me”
Hi Hilda,
Thank you for sharing your experience with us.
If you have any further questions or need assistance with your registration, please don’t hesitate to reach out.
Best wishes,
Team Land Registry UK
Hi there,
Thank you for letting us know that your deeds arrived. We appreciate your feedback and are always looking to improve our services. If you have any further thoughts or questions, please don't hesitate to reach out.
Warm regards,
Team Land Registry UK
Hi,
Thank you for your feedback. We’re glad to hear you found our service good.
We provide official copies of the title register and title plan as well as other conveyancing documents held via HM Land Registry. We do not claim or pretend to be the UK Government or HM Land Registry, this is displayed on our website and throughout our terms and conditions.
If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
Team Land Registry UK
Thanks for taking the time to leave a review.
We provide official copies of the title register and title plan as well as other conveyancing documents held via HM Land Registry. We do not claim or pretend to be the UK Government or HM Land Registry, this is displayed on our website and throughout our terms and conditions.
Please note that there is a key difference between the documents available from Gov.uk and ourselves. At the time of writing, as a general member of the public you are only able obtain a non-certified copy of the deeds directly with Gov.uk. In order to access certified, official copies, you are able to obtain these directly via post with Gov.uk, or via a 3rd party, such as ourselves.
The key difference between the 2 documents is that the certified copies are treated as evidence of ownership in court and in property transactions (e.g., buying/selling a house).
We hope that you found our service easy to use, quick and efficient.
