“Original bucket of product arrived with a split and the product was spilling out into the surrounding box. I informed Lawnsmith so they could change the strength of the bucket, or have a word with their shipping company to be more careful. I didn't lose any product and placed the box into a thick bin liner. Lawnsmith apologised and instantly offered me a partial refund without me requesting one or expecting one. Excellent service above expectations and the product's also great!”
Thank you for your kind review! We're glad we could put things right quickly and that you're happy with both the product and the service. We truly appreciate your understanding and support 😊⭐
“Lawnsmith's service is also first rate, with orders normally arriving within a few days. This time DHL lost the order. One email to Customer Services and the problem was solved - replacement despatched and received in 48 hours. A very satisified repeat customer”
Thank you so much for your kind words and for taking the time to leave a review! We're really pleased to hear that you’re happy with the service and that we could quickly resolve the issue with your delivery. 😊⭐
We really appreciate your kind words about our prompt service and delivery. It's great to know we're meeting your expectations😇 Thank you for the 5 stars ⭐
“I have dealt with Lawnsmith, who have provided me with great service and products, for many years and look no further when it comes to lawn products.”
“Law smith sell quality products at competitive prices. Delivery is always quick and the instructions are clear and easy to follow. I won’t go anywhere else for all my lawn care needs”