“Very efficient and very helpful with their regular lawn maintenance bulletins. I regret that they don't allow for the climate in the north of England.”
Thank you for your feedback. We’re sorry that the packaging didn’t meet your expectations. We’ve been reviewing alternative packaging options to avoid issues like this going forward, and comments like yours are very helpful as we continue to improve.
We hope that you’ll see improvements in both packaging and overall delivery experience going forward.
“Lawnsmith have been very informative on how to do things through useful videos, such as getting rid of moss and re-seeding. In my opinion Lawnsmith sends out too many promotional emails too frequently.
The only reason I didn't give the Ferrous Sulphate and Lawnsmith 5 stars was due to when my tub of Ferrous Sulphate arrived it had a big gash down the side of the tub, and much of the Ferrous Sulphate had leaked into the box. I mended the tub with duck tape, put the spilt Ferrous Sulpate back in the tub and got on with the job. So I was able to use the full 5 kg, but I don't expect to receive such poor packaging. Either Lawnsmith or their couriers were at fault.”
“Fertiliser results have always been good, albeit a little bit on the pricey side. Other Lawnsmith products I find too expensive and buy similar products elsewhere.”
