“I loved your products and am about to order more wildflower seeds. However, I wanted to understand exactly what to do when sowing them eg. should I cover them with topsoil, how thinly/thickly should they be spread/ how much water do they require.
None of this information was given on your website in the wildflower section yet the lawn section is well explained. Fortunately, I was given advice by a friend who told me exactly what to do.
Hope this helps.”
Thank you so much for your kind words, we're delighted to hear youāve enjoyed using our products and are planning to order more wildflower seeds! I am sorry that you had been unable to find any information regarding how much topspoil and water they need. This is on our website under Lawn Advice - Creating a Wildflower meadow. https://www.lawnsmith.co.uk/lawn-care-advice/creating-a-wildflower-meadow/how-to-sow-wildflower-seed/
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Thanks for the update! This is understandable, itās always best to wait for the right conditions. Let us know how it goes once you're able to apply it!š
“I find it difficult to work out the dilution rate of Ferrous Sulphate for killing moss. Why can't you just state how much to use for moss killing using a 10 litre watering can or prorata for different size watering cans ?”
“Three products, easygreen seed, shady green seed and fertilizer arrived promptly. Grass seed is sown and as yet, 10 days since sowing, has not started to grow.”
Thank you for your feedback. 10 days is still really early to expect results. Its best to wait at least 3 weeks after sowing, especially with mixes that contain fescues. šš
“Comunication was alittle slow and processing seemed also to be excesive but deleiver from notification of parcel being sent was excellent (Next day).
So it was just the processing time that seemed to hold up the delivery!”
“Package arrived damaged and handle on product container broken - rather than just leave a poor review I emailed their customer service to explain the problem and enclosed a photo. They have now responded to this email explaining actions they have taken to improve packaging/delivery and offering product replacement or refund. I did not require either and I am now satisfied with the resolution.”
Hi Pete
Thank you for taking the time to share your feedback, however we are sorry that you were disappointed with the service you recieved. This is not the standard of service we strive to provide, and I will look into this further.
In the meantime, we hope that we can still help resolve the issue and we have reached out via email and look forward to hearing from you.
