“I have used Lawnsmith for several years always witout problems. The most recent delivery was not satisfactory. The packaging for the fertiliser and grass seed was poor and arrived damaged, but the products were unscathed. The Greenup Ferrous suphate was dreadful. The outer box was weak and had been taped up by the courier. It had clearly been dropped as when I opened the box the tub had split spilling some content into the box. This was discovered on a Sunday so I decided to use the product anyway. I notified Lawnsmith who without hesitatoin or seeking proof immediately setn another tub FOC That arrived in perfect condition. Although I was unhappy with the packing, I cannot fault Lawnsmith's service which is exemplary. I hope they take note of my pacaging observatoins, but I have no hesitiation in continuing to use their services and products. Mistakes are made, but the way they are rectified demonstrates the integrity of the supplier, in this case as I have said, Lawnsmith were faultless.”
“As yet I have to try the standard grass seed as it is going to be used for overseeding soon. The shady pla es grass seed I've used before it very good.”
“Have only just overseeded my tired front lawn. Been waiting for the warmer conditions.
So on Sunday put starter fertiliser down, overseeded with classic grass seed then it all went wrong.
Was using 6 x bags of miracle grow lawn top dressing and a specially bought lawn levelling rake to complete the task. The top dressing was nothing short of disgraceful, more stones than Brighton beach.
This has caused me 10 hours of extremely hard graft but not able to remove the stones.
Miracle grow are “carrying out” an investigation. I really don’t have any confidence in their product.
I am hoping though that lawnsmith product shines through.
Time will now tell.”
