Leeds Bradford Airport Reviews

Name: Leeds Bradford Airport
Rating: 1.40

1.4 Rating 112 Reviews

6 %

of reviewers recommend Leeds Bradford Airport

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1.4

Based on 112 reviews

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Anonymous

Anonymous // 01/01/2019

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“Keep hearing reports of how much money is being spent on this place. I’d love to know what they are spending it on because it just keeps on getting worse and worse every time we visit. It’s never clean and is beyond any sort of renovation. It needs knocking down and starting again. It’s like arriving in a third world country.”

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Posted 1 year ago

“The whole place is filthy- everywhere including the 1432”

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Posted 1 year ago

“On arrival - Everything! A full hour waiting on the aircraft after landing - insufficient buses and staff. Then held on bus outside terminal entrance because of overcrowding. Everyone forced to walk up stairs because staff switched off escalators “because it was too busy”. On departure: insufficient areas for travellers to sit. Crowded eating areas. Scruffy. Checked in on line but still had to queue for ages for baggage drop. Insufficient staff and the staff they did have require further basic training.”

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Posted 1 year ago

“Dismal experience flying in, wait 20 mins on plane for buses. Then queuing 50 mins for passport control 10 mins of which out in rain. Airport is shabby and dirty, main entrance is a disgrace.”

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Posted 1 year ago

“The luggage girl duplicated our boarding passes , so after 40 minutes queue . We had to go back and do it all again . On our last experience we had to sit on the plane for 30 minutes because shuttle buses were not available . Both of the last occasions , we gained time on the flight , only to lose it through shambolic organisation at this sub standard airport . The sooner DSA reopens the better .”

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Posted 1 year ago

“Gentleman on the boarding pass scanner was nice but as for the security staff on the conveyor belt etc just awful , if they hate their job they shouldn’t take it out on passengers … Leeds really need to look at this when you see these reviews .”

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Posted 1 year ago

“Upon landing at 2.30 am , the cases were yet again taking far too long to be taken from the plane to luggage collection. Sham of a service. Staff at the airport need customer service skills.”

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Posted 1 year ago

“Got off the plane at 02.55 to board bus to terminal.The rain was torrential and we had to queue for 20 mins to funnel through one set of double doors before proceeding to passport control. Stood for 45mins before first items of luggage appeared This is the worst of all Outside there must be 1000 people being picked and dropped off cars are queuing from the main roundabout to the terminal and taking up to 30 mins to arrive,bearing in mind the down-pore there is not metre of cover anywhere in the car-park. suitcase is ruined and you charge £6.50 for the privilege (absolute disgrace)”

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Posted 1 year ago

“Waiting an hour on the plane for a bus.still not off! Only one lot of buses in action for multiple planes coming in. Total disgrace for passengers and those collecting them”

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Posted 1 year ago

“toilets, drama, baggage inspection, drama, the rest is as usual”

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Posted 1 year ago

“Insufficient signage and lighting in the car park, CCTV operator sending fines 6 months after the alleged incident without the possibility of appealing against the decision! As a consequence, a fine of 170 pounds for stopping in a prohibited place.”

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Posted 1 year ago

“Small and convenient airport, inside the airport is fairly alright. Outside is a car park rip off, if you go to the free hour car park, the way to get to the airport is very poor, not of a first world country. And if you stop for a second anywhere in a not very busy airport you will get fined, great business.”

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Posted 1 year ago

“Dirty, cramped, conveyor belt in baggage not working, causing delays, no comms about this, corrugated steel livestock contraption for passengers to walk for 100s yards and wait before boarding. No trolleys in luggage reclaim inbound. I have been to many airports including Africa and Asia, which are looking and functioning great. This airport is a shame for Great Britain and it’s frightening to see such a dilapidated place not being overhauled or closed down. Unfit for purpose.”

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Posted 1 year ago

“Returned from Dalaman Turkey at 2.25am in the morning. After being kept on the transfer bus from the plane for over 15 mins, and then queueing to go through security. Collecting luggage was a complete farce. We waited approx 1 hr to get our suitcases, and a plane that landed after ours had their luggage before ours. Didnt leave the airport till after 4am which is 1.5hrs after landing. Totally unacceptable and no comms from Leeds Bradford airport staff”

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Posted 1 year ago

“Must be one of the worst airports in the world. No cover from any of the car parks to the terminal in the highest airport in the country. Waited one and a half hours on a Saturday night to get through security. Burgers in one of the bars selling for over £18 Then on return waited for one and a half hours to get through border control.Absolutely ashamed of this airport and to cap it all £6.50 to pick somebody up on arrival. Close it down and start again.”

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Posted 1 year ago

“It took nearly an hour from the plane landing to exiting the terminal building. We were taken by bus to the entrance to the security zone/passport control. We coild not actually enter the building due to the queue for passport control. When we finally reached the end of the queue nothing was moving, what was worse you could see the snake of said queue going along a passage and then returning on the other side of the window. Nothing was moving for five or ten minutes then slowly, bery slowly, we started to advance towards the passport control booths, it took perhaps 25-30 minutes to reach the hall. They Border Force had all it booths open but was just swamped by the number of arrivals, we were told 5 aircraft had arrived in the space of ten minutes. Now this is either bad planning by the airport authorities for allowing so many aircarft at the same time or by the Border Force for not having all their booths open until the queue had reached its enormous length. I have trid to find out if Leeds is installing e-gates to no avail. TBF the outgoing security checks were very efficient, no queues despite five aircraft scheduled to take off around 6am in the morning. Shame about the return welcome.”

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Posted 1 year ago

“Took 2 hours to get through security on flight out and nearly missed flight Took 1 hour to get through passport control last night at 11pm. Scruffy and dilapidated buildings. Shortage of staff. Terrible”

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Posted 1 year ago

“Small ,cramped , hot, stuffy , over crowded , long wait to get through security, it’s got everything you don’t want in an airport, won’t fly from here again”

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Posted 1 year ago

“£6.50 drop off charge us just daylight robbery.”

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Posted 1 year ago

“I find the security process is the worst I've ever experienced. They will make comments and shout at you. The last time I went a security member checking my boarding pass on my phone told me it was too slow and I should get a new one. Then they shout at you the whole time...it's like a market in the middle ages...they took my shoes and didn't tell me where so I had to go looking for them...I always try to fly from anywhere else... although it's hard since they closed Doncaster airport (can't wait for them to reopen).”

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Posted 1 year ago

Leeds Bradford Airport is rated 1.4 based on 112 reviews